Mercedes-Benz of Rockville Centre

Assorted service needed Always prompt and courteous service , the best !! Jennifer R and the service guys always take care of every aspect of my experience, from arrival to d Always prompt and courteous service , the best !! Jennifer R and the service guys always take care of every aspect of my experience, from arrival to departure More

Fantastic dealership and service center experience! Fantastic first year service visit yesterday! From the moment I purchased my car from Bob Lantz I have had nothing but an extremely enjoyable experien Fantastic first year service visit yesterday! From the moment I purchased my car from Bob Lantz I have had nothing but an extremely enjoyable experience! Everyone was so helpful. They didn’t want me to wait to get shuttled to work so the service manager Vinny took it upon himself to bring me himself. I also received a complementary shuttle from work back to the service center. Mercedes added my yearly inspection into my service visit with no problem. George at the service ensured everything was done with ease. Everything was done was ease and convenience! Thank you!!! More

Customer service is clearly a priority in the service department and that is much appreciated. Everyone involved in my appointment made the experience extremely pleas is clearly a priority in the service department and that is much appreciated. Everyone involved in my appointment made the experience extremely pleasant, efficient and easy. More

Very fast and helpful The staff, Kevin, made sure I recei My car back quickly and the loaner car was ready for me when I pi Med it up. Jose , in the lane, explained to me e The staff, Kevin, made sure I recei My car back quickly and the loaner car was ready for me when I pi Med it up. Jose , in the lane, explained to me everything I neded To know very very nice service experience More

Exceptional Service was excellent and was very professional. The service I requested was fully performed with no problems. All issues reported with the vehicle Service was excellent and was very professional. The service I requested was fully performed with no problems. All issues reported with the vehicle were addressed and corrected to my satisfaction. My Service Advisor provided me with consistent status updates while my vehicle was being serviced. More

Amazing job!! As always, Anthony Angelo goes above and beyond my expectations. My car was gleaming when I picked it up. I have been with Anthony for 10 years now. H As always, Anthony Angelo goes above and beyond my expectations. My car was gleaming when I picked it up. I have been with Anthony for 10 years now. He is part of the reason I continue to lease from Mercedes. I would not go anywhere else but MB RVC. Thank you Anthony for always taking care of me. More

Excellent customer service From beginning to delivery of car it was exceptional service and our salesman was very efficient when purchasing a new vechile for our daughter. He h From beginning to delivery of car it was exceptional service and our salesman was very efficient when purchasing a new vechile for our daughter. He had patience and took the time to explain every detail and feature to her. More

Samantha P has me in and out ASAP It is a pleasure to drop my car in for Service as everything from the minute I pull in is handled. They remind me I need an inspection, they tell me I It is a pleasure to drop my car in for Service as everything from the minute I pull in is handled. They remind me I need an inspection, they tell me I have a bubble in a tire then take my credit card, I sign on the iPad, Sam slips me into a loaner and I am on my way! No hassle, no wait and nothing but smiles from a friendly staff. I usually get a call that they found something that needs to be done in the near future besides the service which I am thankful for because then I don’t have to come back again. This time my brakes were low and I kept the loaner overnight. My car was done early the next day so I drove in, paid and there was my car all beautiful and spotlessly cleaned. Got in and was on my way within 15 minutes with a cold bottle of water. I wouldn’t bring the car anywhere else because I never thought I’d say this but I find the experience enjoyable. Samantha and staff make it that easy. More

Excellent Service, staff, all excellent, my experience was great, my c300 is awesome, when looking for ur next Benz, this is the place to go!!! Thank you MBRVC Service, staff, all excellent, my experience was great, my c300 is awesome, when looking for ur next Benz, this is the place to go!!! Thank you MBRVC More

Excellent The experience at Mercedes RC was exceptional. From the girls at the desk to the checkout. Especially Craig German, Mike Chase, John Kerl and Josh i The experience at Mercedes RC was exceptional. From the girls at the desk to the checkout. Especially Craig German, Mike Chase, John Kerl and Josh in checkout More