Mercedes-Benz of Rockville Centre

Never Disappointed! This is my second time getting a car with Elenita and she never disappoints! I’m not the easiest customer but Elenita made sure that she got me exactl This is my second time getting a car with Elenita and she never disappoints! I’m not the easiest customer but Elenita made sure that she got me exactly what I wanted and did she could to make the experience pleasant. She has a customer for life! More

Sales staff is fantastically knowledgeable and very responsive and helpful without being intrusive. Any time I've needed information or support they've always been there! And the service staf and very responsive and helpful without being intrusive. Any time I've needed information or support they've always been there! And the service staff have continually kept me informed about needed or recommended service on my car, especially Samantha Patti More

Patience Hank was very patient and gave me honest information when I was building my GLE 450. I never thought I was getting taken advantage of. Hank was very patient and gave me honest information when I was building my GLE 450. I never thought I was getting taken advantage of. More

excellent service above and beyond service. they make you feel very comfortable and treat you like family as soon ad walk in. no pressure or pushy, very patient. above and beyond service. they make you feel very comfortable and treat you like family as soon ad walk in. no pressure or pushy, very patient. More

New Car I called Mercedes of Rockville Centre, NY looking for a 2019 GLC SUV with specifics. Have not been able to find this car with what I wanted it equip I called Mercedes of Rockville Centre, NY looking for a 2019 GLC SUV with specifics. Have not been able to find this car with what I wanted it equipped with. I was looking for months. I left a message and Michael King called me back. He asked me for my wish list of what I wanted on the car and within a day was able to locate exactly what I wanted. He checked around for me and found the car almost immediately. I could not believe it. All this was done over the phone and the transaction went so smoothly. I was able to get my car within 3 days of signing the deal. He was knowledgeable, was on top of the deal and an absolute pleasure to deal with!!! More

Alan Stricoff...SUPERSTAR! Dealing with Alan in the purchase of my new Mercedes Benz Coupe was the most pleasant car purchase experience I ever had. In a one week time span, Al Dealing with Alan in the purchase of my new Mercedes Benz Coupe was the most pleasant car purchase experience I ever had. In a one week time span, Alan had the exact make/model car that I requested delivered to the Rockville Centre dealership, ready for pick up. He answered every question, via both text and email...within a 5 minute radius. I felt comfortable, confident, and optimistic, from the inception of the process, to the minute I drove my new car home. Alan is definitely my "go to" person for my next Mercedes. I have already recommended him to friends, family, and clients. Thank you Alan!!!!! More

Very professional level Of service and care Purchasing this Mercedes was a wonderful experience. My sales person was incredibly professional, hard-working, always staying in touch with me about Purchasing this Mercedes was a wonderful experience. My sales person was incredibly professional, hard-working, always staying in touch with me about updates. Thank you More

The Way a Luxury Car Buying Experience Should Be! This is our second experience with this dealership. It was reflected in both cases that they knew how to provide that luxury car buying experience. Th This is our second experience with this dealership. It was reflected in both cases that they knew how to provide that luxury car buying experience. There was no pressure, all the staff were great from the front door receptionist on up, and the manager, Sean, came out of his office and sat down with us as I believe he should to help finalize those smaller terms of a deal that sometimes bog you down, including the price. Our sales agent, Hank Woloz, was really pleasant and particularly personable. He took all the time that we needed, talked over many things with us so that we sort of got to know one another, never tried to apply any pressure, and pleasantly entertained the two different directions that we were exploring at the time, helping us come to a conclusion about which way to go. We'd be remiss if we didn't mention that we have to give a nod to Steve Weintraub whom we had a brief but significant passing experience with in the course of this deal. Not only was the buying experience excellent, but we were able to pick up the car just a few hours later. That rarely happens. Finally, we need to mention the service department with which we had a long term previous relationship. What we can say here is that the services got performed in timely fashion and the staff there was always excellent. Of course, it didn't hurt that we never had a problem with the car! I can highly recommend this dealership, and I can certainly recommend that you look up Hank Woloz for sure. More

Nothing Short of Amazing Jerone has made my experience with purchasing my first car flawless! His customer service skills are nothing short of on point and whenever I had ques Jerone has made my experience with purchasing my first car flawless! His customer service skills are nothing short of on point and whenever I had questions, he got me the answers I needed. He made my car purchasing experience a breeze from start to finish and I will definitely recommend him to anyone I know looking to get a car. Between him and Vance (who serviced my car), they gave me 100% confidence in this dealership and made my birthday complete! More

Totally Stress-free We found Jerone to be very mannerly and non-aggressive.. We were heading to Lexus on the next block, but decided to stop by Mercedes first.......We wa We found Jerone to be very mannerly and non-aggressive.. We were heading to Lexus on the next block, but decided to stop by Mercedes first.......We walked in and were warmly greeted by Jerone, who answered every question, and went out of his way to meet our needs..We were so comfortable with him, that it wasn't until we left the building with paperwork for a 2019 GLC300 4Matic, that we realized we were originally going to Lexus to check out their new Jeep...That's due to a rare quality that he possesses, that very few Human Spirits have... 80% of the decision to buy was because of Jerone, his knowledge, his willingness to please his customer, and most of all, the way he treated us. .He certainly is a great asset to the Mercedes Corporation. More