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Mercedes-Benz of Rockville Centre

Rockville Centre, NY

4.9
1,540 Reviews
Mercedes-Benz of Rockville Centre has the new Mercedes-Benz sedan or Certified Pre-Owned Mercedes-Benz SUV you're searching for. Visit our Mercedes-Benz dealership in Rockville Centre, NY, for professional Mercedes-Benz service and financing.
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650 Sunrise Highway

Rockville Centre, NY

11570

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Showing 1,540 reviews

July 19, 2019

Professional,Excellent,Great Deal Great deal for 2018 Mercedes-Benz Metris, and also this my second 2018 metris at this dealership, professional sale for metris, and Excellent service More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elenita Talusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Mercedes-Benz of Rockville Centre responded

Alex, we at MBRVC are here to provide an exceptional experience every time whether purchasing or servicing. Thank you.

July 18, 2019

My fav sales rep at rockville center. Elenita is the best sales rep at Rockville center. I will never work with anyone else, recently bought our 3rd car with her, we went in looking for a More

by Mandy.Chintamani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elenita Talusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Mercedes-Benz of Rockville Centre responded

Thank you Mandy. Elenita and the team at MBRVC appreciates the loyalty and the great review.

July 17, 2019

Zero stars. Call center is in Florida and disconnects you. This was with an appointment. They were not able to provide a loaner. Waited all day for a simple A service and a tire replacement with alignment. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Angelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MBRVC Management
Aug 08, 2019 -

Mercedes-Benz of Rockville Centre responded

We are so sorry that you had such a poor experience. Your time and business is valuable to us. I would appreciate a couple minutes of your time to speak with you about the experience you have shared. This is not the service we promise to offer our clients so your feedback is greatly appreciated. I sincerely hope to hear from you. Antoinette 516-478-0419 antoinette@mbrvc.com

July 15, 2019

Excellent customers service What an amazing experience I had with Jerone! First I would like to say that he demonstrated excellent customers service by providing me with all th More

by rita.flythe@pfizer.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerone Sealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

Thank you rita.flythe@pfizer.com for your business. Jerone appreciates the review and along with the rest of the team at MBRVC promises to deliver excellence as soon as your mother, husband and best friends are ready.

July 14, 2019

Mercedes Benz Rockville Centre Words can not say what a wonderful experience I had dealing with Debbie. From the time she greeted me...warm, friendly and attentive, to the test driv More

by tscarbor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Schneider
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

tscarbor1 we are happy to know this was a joyous experience. Thank you for choosing MBRVC and Debbie is grateful for this positive review.

July 12, 2019

Don't bother ordering a car you won’t get it. Tbe last two cars ordered arrived two and five mobths after promised deliver. The corrent car i ordered was in March and I should expect production More

by Baddealer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
MBRVC Management, Steven Weintraub
Aug 08, 2019 -

Mercedes-Benz of Rockville Centre responded

We apologize for this poor communication. We rely on the manufacturer to assist us in ensuring that expected delivery dates are met. However, sometimes they fall short and we then are unable to deliver as promised. Again, our sincerest apologies for this experience.

July 12, 2019

My Great Experience Ok so this was my first ever Mercedes Benz experience and honestly I didn’t know what to expect. I was recommended to MBRC by a great friend so I just More

by BGoodeS550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elenita Talusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skiadas
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

Thank you BGoodeS550 for sharing this great experience. We promise to deliver an equally exceptional experience to all who you recommend.

July 11, 2019

Extraordinary service! Angel provided me with wonderful assistance while purchasing my 2019 GLC 300. He’s patience was exactly what I needed to make a decision when purchas More

by Kfairclough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Del Valle - Vega
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

Kfairclough, thank you for choosing MBRVC. We are delighted to deliver extraordinary service everytime.

July 10, 2019

CPO purchase experience My Mercedes Benz lease was up in August 2019 and I went to the dealership in Rockville center to explore different options that I had. I was introduc More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Del Valle - Vega
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

Michelle, thank you for this fantastic review and for making MBRVC the dealer of choice for your Certified Pre-owned Mercedes-Benz.

July 10, 2019

Excellent Mr. Rashad Gambol make it so easy in providing me with the best service in getting my new car. He went above and beyond, which show the epitome of a g More

by Lawrence19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Gambol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Mercedes-Benz of Rockville Centre responded

Lawrence19, thank you for your business and for the recommendations Rashad and the team at MBRVC will ensure all your family members and friends are also handled with excellence.

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