Mercedes-Benz of Rockville Centre

Great service help me with all my questions and took me thru the whole process with patience and a big smile. Thanks again for your service thru the whole process with patience and a big smile. Thanks again for your service More

I just bought my first Mercedes Benz and it was the most pleasant experience thanks to Audley Bullock! He took his time and was never flustered with my many questions. I was never overwhelmed or felt rushed pleasant experience thanks to Audley Bullock! He took his time and was never flustered with my many questions. I was never overwhelmed or felt rushed into buying. I love my new Benz!! Go to Mercedes-Benz of Rockville Centre and ask for Audley..he’s the best at what he does! More

Thanks to Audley Bullock for his assistance in purchasing my new Mercedes. My first Mercedes purchase was a dream. From start to finish everything was smooth! my new Mercedes. My first Mercedes purchase was a dream. From start to finish everything was smooth! More

Best car buying experience ever!!! Elenita at this dealership was very helpful in getting us the car we needed. She was very patient by answering all questions we had and that made us v Elenita at this dealership was very helpful in getting us the car we needed. She was very patient by answering all questions we had and that made us very comfortable buying the car. We have bought four vehicles in the past, but working with Elenita and this dealership had been hands down the best experience ever. Also George was excellent in the delivery team. The presentation at the time of pick up blew us away. The only regret was we should have brought kids along so they could see too.. highly recommend!!! Keep doing what you do, it’s making world a better car buying place! More

Solid service with a smile It is real easy to buy a car without anyone on the sales side being warm in their dealings. Not so in this case. Warmth and listening were very ap It is real easy to buy a car without anyone on the sales side being warm in their dealings. Not so in this case. Warmth and listening were very apparent. The whole operation is run like a professional and well-oiled machine. More

Exceeded expectations I was referred to Audley by friends and I was so impressed with the level of service he provided. He was friendly, so knowledgeable and accommodating I was referred to Audley by friends and I was so impressed with the level of service he provided. He was friendly, so knowledgeable and accommodating. I had a fairly good idea of what I wanted going in, and finally was trying to decide between two vehicles. My husband and I each test drove each car and Audley was very helpful in our decision making. When I arrived the next day, he was there to make sure everything was right and I was blown away by the presentation of my new car! The fact that Mercedes put in the time and effort to make the experience so special meant so much to me. George did a great job walking me through the interior and I drove away extremely happy with the whole experience and I absolutely love my car! This has been my first experience with Mercedes and I’m hooked! More

Very Helpful Hank was very knowledgeable and helpful. A pleasure to do business with. He understood what I was looking for and was patient enough to find the perfe Hank was very knowledgeable and helpful. A pleasure to do business with. He understood what I was looking for and was patient enough to find the perfect vehicle More

s550 Sedan Expey Ele is a very informative and helpful sales lady. She is very proactive and was helping me till the car reached Chicago. The overall dealership experi Ele is a very informative and helpful sales lady. She is very proactive and was helping me till the car reached Chicago. The overall dealership experience was very pleasant. Ele was also the point person for arranging the transport and did the necessary paperwork. I would strongly recommend this dealership A happy customer More

Great experience with Alan Alan was great. No pressure and he took the time to look for a vehicle that will fit our budget. Found us the best deal. Could not believe we bou Alan was great. No pressure and he took the time to look for a vehicle that will fit our budget. Found us the best deal. Could not believe we bought so quickly. Went to many Mercedes Dealers and they took so long to get prices for us. Alan and Frank D from your Finance dept. were great. Thanks for a pleasant experience. Also, Nicole in Hempstead the car pick up area was wonderful. Took her time and explain all the gadgets. More

Poor customer service I am a return customer with this dealer and the level of customer service is not the same. They’re more concerned about getting more money in their po I am a return customer with this dealer and the level of customer service is not the same. They’re more concerned about getting more money in their pockets than doing what’s right for the customer. I had two appointments with Jonathan Strahl and I have yet to meet him on the 2nd appointment on my way there I was told he was off when I was the one that received the phone call to make the appointment with him. Jerone is extremely rude he does the old sales tactic of bait and switch especially if he perceive you as being less than knowledgeable in the sales department. I received numerous sales offers to come in but when I wasted my time going in it was a total different story. Jerone was rude and disrespectful and I felt as if I was the one begging to do business with them rather than a customer that keeps business going. Jerone made promises that he never fulfilled. Don’t waste your time do your research before going here unless you’re spending big money don’t expect an exceptional customer service experience. More