Mercedes-Benz of Rockville Centre

I had a variety of questions regarding a extended warranty that I had purchased for my father, when I purchased a vehicle for him. Samantha was extremely patient regarding my questions and volunteere warranty that I had purchased for my father, when I purchased a vehicle for him. Samantha was extremely patient regarding my questions and volunteered to contact my father and help him through the service process. My father is 72 years old and does not have a great command of the English language -- so he is more comfortable bringing his vehicle to a local Mercedes dealership -- that dealership will not provide him with a loaner vehicle and to date has told him that any and all work that was done on the car was not covered under the warranty. This information may be correct -- but Samantha was willing to review the receipts from the other dealership to verify the information! She really went above and beyond my expectation of any customer service center -- especially an auto dealership! I had visited several Mercedes-Benz dealerships, prior to purchasing at Lakeview -- I had terrible experience at a particular dealership which could best be described as "arrogant". I was completely turned off to buying a Mercedes -- but my father wanted a Mercedes and by chance after visiting a client one day I drove past this particular dealership and pulled over in front of the dealership and made a call regarding the type of vehicle I was looking for, pricing etc. The salesperson made me a lot of promises over the phone -- I told him that was parked in front of the dealership and was all going to walk in with my checkbook and if any part of our conversation was going to be different -- that I wasn't going to buy the car. Needless to say he kept all of his promises and I purchased a vehicle that day. But the most amazing part of my current experience, is that my father refused to drive the 15 minutes to half-hour to go to the original dealership, Lakeview Mercedes.Though I've tried for years , Samantha spoke with my father and was able to convince him to go to their dealership to get the comprehensive service he deserved and also made an arrangement for a loaner vehicle...WOWWWWWW!!!!! Truly amazing! -- My many thanks to Samantha and the management team at Lakeview Mercedes for training and retaining such wonderful staff! More

Undeniably the best new car purchasing experience my wife and I ever had. George Glier is not only a knowledgeable, personable salesman, but he has a skill that is too often lacking in sales people, he liste and I ever had. George Glier is not only a knowledgeable, personable salesman, but he has a skill that is too often lacking in sales people, he listens. I have been involved in sales and worked with sales people for over 30 years and it’s not to often I can describe someone the way I would describe George, the consummate professional. George educated us so that we could make an informed decision. He spent significant time reviewing details about the car, answering our questions and we never felt a sales pitch coming. Quite refreshing. As for the deal terms, George clearly understands the value of having very satisfied customers. His price was outstanding and we did not have to get into the typical back and forth, let me check with the manager and all that other stuff that goes on in the typical car buying “experience”. I would urge anyone remotely considering a Mercedes lease or purchase to visit with George Glier at Lakeview Mercedes as there is absolutely no reason to visit another salesman or dealership. . More

Lakeview Mercedes-Benz and John Serafin were by far the best of four (4) different Mercedes dealerships that I visited. John was totally professional and interested in meeting my requirements and features best of four (4) different Mercedes dealerships that I visited. John was totally professional and interested in meeting my requirements and features in my automobile search. He carefully listened to both my wife and my wishes and was able to provide the right automobile with no hastle. His approach was low key with no pressure, and the price was as good or better than others. Upon delivery he continued to be interested in our needs and took all the time necessary to aquaint us with the new features of the car with the assurance that he would continue to be available for any further "after the sale" needs. I would not hesitate to recommend John and the rest of the staff at Lakeview to anyone looking to purchase a Mercedes-Benz. More

Bobby Ayo was the first person we met at Lakeview- no pressure very knowledgeable about the vehicle and pleasant to deal with. George Glier was of great assitance in the sale. Mr Glier is a no-nonsense p pressure very knowledgeable about the vehicle and pleasant to deal with. George Glier was of great assitance in the sale. Mr Glier is a no-nonsense person and a man of his word. As with any transaction there are obstacles to over come. Mr. Glier did this to our satisfaction and if a problem arose it was taken car of. Mr. Marotta was great in helping us finance our new Mercedes. Unfortunately the public is weary of high pressure car dealerships. Not true at Lakeview. These gentleman are professional and were easy to deal with. More

I went into Lakeview, to look at a bluetec ML350,,, I walked out in contract. George Glier made me an offer i couldnt refuse. And he worked with me to meet the payment plan that i wanted. But best of walked out in contract. George Glier made me an offer i couldnt refuse. And he worked with me to meet the payment plan that i wanted. But best of all, George Glier took my calls over his New Year vaction weekend. talk about good service.. I'll be back in a few years George. Happy New Year. More

I just picked up my third Mercedes from Lakeview. I have always found Lakeview to be honest and pleasant to deal with. My salesman, John Serafin, was very helpful and patient with me as I explored various always found Lakeview to be honest and pleasant to deal with. My salesman, John Serafin, was very helpful and patient with me as I explored various options. I preferred to communicate with him via e-mail and he always replied promptly. John even met me at the dealership early one Sunday morning before the dealership opened to accommodate my busy schedule. I did my research on pricing and felt that John gave me a very good deal without having to haggle. John was very friendly and personable and I never felt any sales pressure from him. Overall John made my buying experience very satisfying and I would highly recommend John and Lakeview to anyone looking for a Mercedes. More

In 2009 we were referred to Lakeview Mercedes by our dear friend Leslie Hoheb who specifically told us to speak with George Glier. We made an appointment with him and he made my wife's dream of having a Mer friend Leslie Hoheb who specifically told us to speak with George Glier. We made an appointment with him and he made my wife's dream of having a Mercedes convertible come true. I myself fell in love with driving a Mercedes and decided when my lease on my Cadillac SRX was up I would get a Mercedes myself. Prior to that though we have another dear friend Josephine Lupis, who needed a new car, so we introduced her to George Glier and she also is now driving a Mercedes thanks to George. On December 4, 2010, I had made my decision that I was definetly going to get a Mercedes so I made an appointment to see George. My wife and I went to the appointment met with George were treated like royalty and with honesty(best quality ever) and walked out of there with my dream truck, the ML350. Dealing with George Glier has made the usually unpleasant expierence of getting a new car a fun and excitng time. George is a professional knowledgable person who put us toally at ease and met all of ours needs and far suppased our expectations. We look forward to dealing with him and Lakeview Mercedes for many years to come! More

Having visited a number of Mercedes Benz dealers to shop for my new car, I was most pleased to have found and been assisted by George Glier at Lakeview Mercedes. George was most patient and informative in for my new car, I was most pleased to have found and been assisted by George Glier at Lakeview Mercedes. George was most patient and informative in assisting us to make the right choice of style and model. I picked up my new E550 today and it was everything I thought it would be. Great!! George could not have been more helpful throughout the entire process. I would highly recommend friends and family to George and Lakeview for their future purchases. Thanks George!!! More

george Glier knowledge friendly and detailed in both sale and delivery of car. i would recommend lakeview based on my extemely positive experience with george I actually had bought a mercedes at lakeview and delivery of car. i would recommend lakeview based on my extemely positive experience with george I actually had bought a mercedes at lakeview years ago with a sales person who is no longer therer. I am happy to work with George and have already refered him to other individuals.I own a bussiness local and from my experience word of mouth is the best marketing tool. I have a lot of high end clients who would be Mercedes type people and feel very comfortable continuing to send them to george More