Mercedes-Benz of Rockville Centre

I have gotten three (3) cars from Lakeview in the last 3 years and have found them to be a top notch dealership. There service department is excellent as well.When we've brought our cars in for service the years and have found them to be a top notch dealership. There service department is excellent as well.When we've brought our cars in for service the work is always done on time, the staff is very courteous and the car is always detailed when you pick it up. I have had the pleasure of working Tom Ahrens at the dealership. Tom listens to what you are looking for both in automobiles and your price point. He makes car shopping painless and you walk out of the dealership feeling that you have been very well taken care of. I highly recommend Lakeview Mercedes and Tom Ahrens. More

As soon as we met George Glier for a test drive my friends and I agreed that George was knowledgeable, helpful and a pleasure to deal with. George was attentive to all our concerns and went out of hi friends and I agreed that George was knowledgeable, helpful and a pleasure to deal with. George was attentive to all our concerns and went out of his way to be available by phone and email. The day of pick up George spent a good deal of time guiding through all the 'bells and whistles'. Having come from Broooklyn to lease my beautiful new MB at Lakeview says alot about the dealership, the salespeople and the staff. There was no high pressure sales tactics from either George or Robert Morrotta, only advice, which was greatly appreciated. Having been treated as a valued customer gives me the confidence to recommend George Glier and the Lakeview dealership to friends and family who are interested in driving an incredible automobile. Thank you George and Robert! More

George Glier was a pleasure to deal with from the moment we met him. He treated us like we were already regular customers at Lakeview although at the beginning we were only shopping around for a good price we met him. He treated us like we were already regular customers at Lakeview although at the beginning we were only shopping around for a good price and would have gone to any dealer. He promised that no one would beat his price and it was true! We went to 3 other dealers and no one came close. George followed up with emails and phone calls, answered all our questions, and spent an inordinate amount of time with us in demonstrating all the features of our new C class MB. We are very pleased and would heartily recommend George and all the folks we met (including Bob Morrotta who patiently and professionally discussed all our finance options) at Lakeview. More

I am so impressed with the knowledge, friendliness and overall customer service at Mercedes Benz of Rockville Centre. George Glier is the greatest! He did everything to make us happy and boy did he!! R overall customer service at Mercedes Benz of Rockville Centre. George Glier is the greatest! He did everything to make us happy and boy did he!! Robert Morrotta the finance manager was terrific. He explained everything quickly and helped us understand all of our options. Tim Shishko checked up on everything to be sure we were taken care of. From the woman who greeted us at the door down to the guy who cleaned the car for us to pick up - perfect, perfect, perfect! If you are looking to buy or lease a Benz, you must call George Glier! You will not be disappointed with him or the dealership!!! I will definately be back again! More

Brought my 2007 E350 in for service. Car had a whirring Brought my 2007 E350 in for service. Car had a whirring noise in the front wheel. I told them that I suspected that it was a wheel bearing. They to Brought my 2007 E350 in for service. Car had a whirring noise in the front wheel. I told them that I suspected that it was a wheel bearing. They told me that since I have the 18" sport rims, they are all bent from driving over pot holes and, that is why I have the noise. They quoted me like 300.00 per rim for the fix, which I declined. When I picked up the car, since I didn't go ahead with the work, they charged me 175.00 for "diagnosis". I told them that I thought that this should be covered under warranty, and they told me that it considered "road hazard" I also told them that there are many people on the internet that have the same complaint that I do concerning the wheels...they basically told me "too bad, it's not our fault". I have never had a car where all 4 wheels were bent. I live on long island, 55 years old....not like I beat the crap out of the car. I took the car to an independent shop and had the wheels fixed.....I had the same noise! About 6 weeks later, the noise got very bad and I went back to the dealer. This time, they told me that it was a wheel bearing, the same thing that I told them it was when I first brought the car in. They told me that they will fix it under warranty and I told them that I wanted my 175.00 back because they misdiagnosed the problem 6 weeks ago....they told me they couldn't do it. I have had other small issues with them as well. The woman that makes the loaner appointments is nasty as well. My car is now coming ready to be turned in and, believe me, I won't be going back to Lakeview to get the next one. More

I was recommended to Lakeview by a local mechanic, a satisfied long-time customer of theirs, and I was not dissapointed. The salesman was courteous and worked out an excellent deal for me. Any time I satisfied long-time customer of theirs, and I was not dissapointed. The salesman was courteous and worked out an excellent deal for me. Any time I have had occasion to contact him since the sale, he has either answered immediately if on the permises, or called back as soon as he arrived for the day. If I had one complaint, it is that he was a bit sloppy with the registration paperwork which caused me to make an extra visit to the dealership. However, everyone is human and mistakes occasionally get made. My "1k-3k first service" was handled competantly, the service advisor was very helpful and the service was performed in the estimated amount of time. The waiting area was comfortable and well appointed (quiet, plenty of comfortable seating, TV, magazines, coffee, bagels). More

I had a great experience at Lakeview Auto Sales. While many other upscale car dealerships turn their nose up at younger buyers, Rick at Lakeview was more than happy to help me. Even before he knew I was many other upscale car dealerships turn their nose up at younger buyers, Rick at Lakeview was more than happy to help me. Even before he knew I was truly interested, he treated me like any other possible sale. While he pointed out the finer points of owning a Mercedes, I felt no pressure at all to purchase a car. I can honestly say, the treatment I recieved their was undoubtedly the reason I bought a Mercedes. I will be more than happy to purchase my next car from Lakeview Auto Sales! More