
Mercedes-Benz of Rockville Centre
Rockville Centre, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We are happy to say that as of today we are REPEAT customers of George Glier and Lakeview MB. We have used other dealerships before and they cannot hold a candle to them. George is a trustworthy gen customers of George Glier and Lakeview MB. We have used other dealerships before and they cannot hold a candle to them. George is a trustworthy gentleman who never lets us down. Lakeview service and sales are outstanding. We will continue to recommend George and Lakeview to our family and friends and I personally think that says it all. It is comforting to know that when our next lease is up all we have to do is call George and it will be taken care of with ease! George Glier and Lakeview - You make it very easy for us to be loyal!!! Thank you! Christine and Dan Federico More
Mr.Cannarsa was a gentleman and was always patient with me and my concerns-he made me feel very secure about my purchase and answered all my questions with a calm and friendly manner-he assured me when i w me and my concerns-he made me feel very secure about my purchase and answered all my questions with a calm and friendly manner-he assured me when i was upset about the windshield, which had some speckle marks on it that i noticed on my way home after i purchased the car, that it would be taken care of and not to worry about it-Its been a streesful time for me because my other mercedes that i loved was declared a loss and Mr Cannarsa helped me with this new purchase, with kindness and understanding. sincerely, susan cande More
FIRST OF ALL I AM A CAR ENTHUSIAST THAT IS WHT I DRIVE A MERCEDES. THIS WHOLE EXPERIENCE LEFT ME TO THINK THAT THE AGENT THINKS I DID NOT KNOW ANYTHING ABOUT CARS. I BROUGHT MY CAR IN ORIGINALLY FOR A B S MERCEDES. THIS WHOLE EXPERIENCE LEFT ME TO THINK THAT THE AGENT THINKS I DID NOT KNOW ANYTHING ABOUT CARS. I BROUGHT MY CAR IN ORIGINALLY FOR A B SERVICE AND TO REPLACE THE AXLES. I FIRST REQUESTED THAT I DID NOT WISH TO LEAVE MY VEHICLE. ANTHONY ASSURED ME THAT VEHICLE WILL BE FINISHED BY THE END OF THE DAY. WHEN I CAME BACK AT THE END OF THE DAY TO PICK UP THEY TOLD ME THEY DID NOT HAVE THE AXLES IN STOCK SO I HAD TO LEAVE THE VEHICLE. ANTHONY TOLD ME THE AXLES HAVE BEEN REMOVED SO I HAD NO OPTION BUT TO LEAVE THE VEHICLE. I WAS NOT HAPPY ABOUT THAT CONSIDERING THE FACT THAT THIS WAS DISCUSSED BEFORE I LEFT THE VEHICLE. DUE TO ALL THAT HAPPENED I WANTED TO MAKE SURE THEY DID THE WORK AND ENSURE EVERYTHING IS OKAY WITH THE VEHICLE. WHEN I TOOK THE VEHICLE TO MY MECHANIC TO GET THE CAR INSPECTED WE FOUND OUT THAT THE TRANSMISSION WAS LEAKING AND THE SERVICE CLOCK WAS NOT RESET. EVEN MY MECHANIC WHO DRIVES A MERCEDES HIMSELF TOLD ME HE WAS SURPRISED SINCE THEY HAVE A SEALED TRANSMISSION.I CALLED TO BRING THE CAR IN AND THE AGENT HAD TO SCHEDULE ME FOR ANOTHER DAY AND SO I COULD NOT USE THE VEHICLE. I WAS DUMBFOUNDED WHEN THE SERVICE AGENT TRIED TO ENCOURAGE ME TO DRIVE THE VEHICLE WITH A LEAKING TRANSMISSION. I TOLD HIM TO ARRANGE A TOW SINCE I WAS COVERED BY ROADSIDE ASSISTANCE. WHEN I CALLED ROADSIDE ASSISTANCE AND THEY TOLD ME THERE MAY BE A CHARGE I CALLED ANTHONY BACK AND HE ASSURED ME THAT I WAS NOT GOING TO PAY FOR THE TOW. I WAS HOWEVER BILLED FOR THE TOW. THEY ALSO TOLD ME THAT THEY DID NOT WORK ON MY TRANSMISSION EVEN THOUGH THE WORK ORDER AND RECEIPT FOR THE B SERVICE INDICATES "CHANGE TRANSMISSION TRANSFER CASE OIL". I HAD ALSO REQUESTED THEN TO CHECK A RATTLING NOISE IN THE LEFT WHEEL AND WAS TOLD I HAD TO CHANGE BOTH OF MY STRUTS. WHEN I GOT A SECOND OPINION FROM TWO SEPERATE MECHANICS THEY ALL TOLD ME IT WAS ONLY THE LOWER CONTROL ARM. I AM THEREFORE DISAPPOINTED TO PAY TWICE FOR SERVICE,FOR THE TOW EVEN THOUGH I WAS ASSURED I WAS NOT GOING TO BE RESPONSIBLE, FOR MY SERVICE CLOCK NOT RESET AND FOR TRYING TO CHARGE ME FOR STRUTS WHEN I DID NOT NEED THEM. ANTHONY ALSO LED ME TO BELIEVE THEY WERE GOING TO HONOR MY DEALERS FREE OIL CHANGE WITH THE ROUTINE MAINTENACE WHICH I HAD SHOWED HIM IN WRITING BUT THEY DID NOT. More
I have just purchased my second Mercedes family car after I have just purchased my second Mercedes family car after being a loyal General Motors customer for five decades. In addition, my married son recen I have just purchased my second Mercedes family car after being a loyal General Motors customer for five decades. In addition, my married son recently purchased his second Mercedes from this same salesman and dealership. The driving experience has convinced my family and me that these vehicles are properly designed and solidly constructed. However, what is more important to us is the confidence the salesman engendered with his professional and personable approach in presenting the product. Equally important to us is the salesman's periodic but unobtusive followup of information and warmness in his contacts. These are the reasons why we will continue to return to Lakeview Mercedes and Mr. George Glier. More
I had a variety of questions regarding a extended warranty that I had purchased for my father, when I purchased a vehicle for him. Samantha was extremely patient regarding my questions and volunteere warranty that I had purchased for my father, when I purchased a vehicle for him. Samantha was extremely patient regarding my questions and volunteered to contact my father and help him through the service process. My father is 72 years old and does not have a great command of the English language -- so he is more comfortable bringing his vehicle to a local Mercedes dealership -- that dealership will not provide him with a loaner vehicle and to date has told him that any and all work that was done on the car was not covered under the warranty. This information may be correct -- but Samantha was willing to review the receipts from the other dealership to verify the information! She really went above and beyond my expectation of any customer service center -- especially an auto dealership! I had visited several Mercedes-Benz dealerships, prior to purchasing at Lakeview -- I had terrible experience at a particular dealership which could best be described as "arrogant". I was completely turned off to buying a Mercedes -- but my father wanted a Mercedes and by chance after visiting a client one day I drove past this particular dealership and pulled over in front of the dealership and made a call regarding the type of vehicle I was looking for, pricing etc. The salesperson made me a lot of promises over the phone -- I told him that was parked in front of the dealership and was all going to walk in with my checkbook and if any part of our conversation was going to be different -- that I wasn't going to buy the car. Needless to say he kept all of his promises and I purchased a vehicle that day. But the most amazing part of my current experience, is that my father refused to drive the 15 minutes to half-hour to go to the original dealership, Lakeview Mercedes.Though I've tried for years , Samantha spoke with my father and was able to convince him to go to their dealership to get the comprehensive service he deserved and also made an arrangement for a loaner vehicle...WOWWWWWW!!!!! Truly amazing! -- My many thanks to Samantha and the management team at Lakeview Mercedes for training and retaining such wonderful staff! More
Undeniably the best new car purchasing experience my wife and I ever had. George Glier is not only a knowledgeable, personable salesman, but he has a skill that is too often lacking in sales people, he liste and I ever had. George Glier is not only a knowledgeable, personable salesman, but he has a skill that is too often lacking in sales people, he listens. I have been involved in sales and worked with sales people for over 30 years and it’s not to often I can describe someone the way I would describe George, the consummate professional. George educated us so that we could make an informed decision. He spent significant time reviewing details about the car, answering our questions and we never felt a sales pitch coming. Quite refreshing. As for the deal terms, George clearly understands the value of having very satisfied customers. His price was outstanding and we did not have to get into the typical back and forth, let me check with the manager and all that other stuff that goes on in the typical car buying “experience”. I would urge anyone remotely considering a Mercedes lease or purchase to visit with George Glier at Lakeview Mercedes as there is absolutely no reason to visit another salesman or dealership. . More
Lakeview Mercedes-Benz and John Serafin were by far the best of four (4) different Mercedes dealerships that I visited. John was totally professional and interested in meeting my requirements and features best of four (4) different Mercedes dealerships that I visited. John was totally professional and interested in meeting my requirements and features in my automobile search. He carefully listened to both my wife and my wishes and was able to provide the right automobile with no hastle. His approach was low key with no pressure, and the price was as good or better than others. Upon delivery he continued to be interested in our needs and took all the time necessary to aquaint us with the new features of the car with the assurance that he would continue to be available for any further "after the sale" needs. I would not hesitate to recommend John and the rest of the staff at Lakeview to anyone looking to purchase a Mercedes-Benz. More
Bobby Ayo was the first person we met at Lakeview- no pressure very knowledgeable about the vehicle and pleasant to deal with. George Glier was of great assitance in the sale. Mr Glier is a no-nonsense p pressure very knowledgeable about the vehicle and pleasant to deal with. George Glier was of great assitance in the sale. Mr Glier is a no-nonsense person and a man of his word. As with any transaction there are obstacles to over come. Mr. Glier did this to our satisfaction and if a problem arose it was taken car of. Mr. Marotta was great in helping us finance our new Mercedes. Unfortunately the public is weary of high pressure car dealerships. Not true at Lakeview. These gentleman are professional and were easy to deal with. More
I went into Lakeview, to look at a bluetec ML350,,, I walked out in contract. George Glier made me an offer i couldnt refuse. And he worked with me to meet the payment plan that i wanted. But best of walked out in contract. George Glier made me an offer i couldnt refuse. And he worked with me to meet the payment plan that i wanted. But best of all, George Glier took my calls over his New Year vaction weekend. talk about good service.. I'll be back in a few years George. Happy New Year. More
I just picked up my third Mercedes from Lakeview. I have always found Lakeview to be honest and pleasant to deal with. My salesman, John Serafin, was very helpful and patient with me as I explored various always found Lakeview to be honest and pleasant to deal with. My salesman, John Serafin, was very helpful and patient with me as I explored various options. I preferred to communicate with him via e-mail and he always replied promptly. John even met me at the dealership early one Sunday morning before the dealership opened to accommodate my busy schedule. I did my research on pricing and felt that John gave me a very good deal without having to haggle. John was very friendly and personable and I never felt any sales pressure from him. Overall John made my buying experience very satisfying and I would highly recommend John and Lakeview to anyone looking for a Mercedes. More