Mercedes-Benz of Rockville Centre

Jason was a great salesperson to deal with. We had gone in on a Sunday and the salesperson we normally deal with was not working. Jason took his time showing us cars even though we were not his We had gone in on a Sunday and the salesperson we normally deal with was not working. Jason took his time showing us cars even though we were not his customers. Due to Jason's professionalism and patience, we made a decision on the spot to lease another Mercedes. (We had been thinking of switching to Audi.) He then spent alot of time trying to find a car that had e everything on our list. Great salesman. Will recommend him to anyone looking for a Mercedes. More

It was an absolute pleasure coming to Mercedes-Benz of Rockville Center. It was even a better pleasure with our sales representative Jason Pena. He took the time to assist us with our families need in a v Rockville Center. It was even a better pleasure with our sales representative Jason Pena. He took the time to assist us with our families need in a vehicle. It was like speaking with a family member, it wasn't about just getting us into what was in store he actually looked for what we wanted. I can actually say he is the reason we stayed with Mercedes-Benz. I will not only recommend this dealership to friends and family I will direct them to Jason before anyone else. Thank you for the experience More

Jason Pena provided excellent service. I would definitely recommend to my friends and family members. I would definitely recommend to my friends and family members. More

The service station of RC Mercedes is the most superior. Anthony DeAngelo is the most wonderful manager in the world. He ALWAYS knows what to do and how to help me with my vehicle's issues. I adore him and Anthony DeAngelo is the most wonderful manager in the world. He ALWAYS knows what to do and how to help me with my vehicle's issues. I adore him and always suggests he gets a raise in salary for his outstanding support. professionalism n knowledge. And Vinnie n Antoinette are equally as qualified n helpful. More

Anthony is the BEST at everything pertaining to my vehicle. He ALWAYS knows what to do n how to help. I adore him vehicle. He ALWAYS knows what to do n how to help. I adore him More

Bill Mehrkens is the primary reason for the score. He has been the Sales Representative we’ve dealt with on our last five Mercedes purchases. He is outstanding. We’ve been purchasing vehicles for over He has been the Sales Representative we’ve dealt with on our last five Mercedes purchases. He is outstanding. We’ve been purchasing vehicles for over fifty years. Over two dozen vehicles purchased from various dealerships. Some experiences have been good, some not so good. All dealings with Bill have been excellent! He’s knowledgeable, courteous and is always available. Most of all, he’s honest. We look forward to seeing Bill in a few months when we replace our GLE350. More

Everything went smooth no problems. This is my 3rd car from Bill Mehrkens. No pressure easy to deal with !! This is my 3rd car from Bill Mehrkens. No pressure easy to deal with !! More

I WOULD NEVER RECOMMEND THIS SERVICE CENTER TO ANYONE. they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even write down my address correctly. After four attempts. They just want your money and they want to run with it. I spent over 3k to fix my starter and less than 24 hours later it stopped starting. My service aide Julia made no attempt to reach out to me after I contacted her about this issue. The manager Antoinette did answer the phone but provided no solution, told me to deal with it until she was back to work on Monday. We buy luxury cars and agree to pay absurd maintenance for the service that should be MUCH BETTER than others. They have no idea how to provide even halfway decent customer service let alone luxury. These people make Mercedes look terrible. More

Antoinette is a wonderful service manager and always helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind and professional n it's a pleasure knowing her. She deserves a financial raise because she handles all problems with care, dignity and calm and it's a pleasure to know her. More