Mercedes-Benz of Rockville Centre

I had a great experience leasing a car from MBRVC dealership recently. Everyone I came into contact with was very professional and courteous. Their attitude was "how can we help work this out" and ne dealership recently. Everyone I came into contact with was very professional and courteous. Their attitude was "how can we help work this out" and never "it can't be done". Bob Lantz was my Salesman and provided a no pressure whatsoever attitude as well as working with Jeff Frankel to get me the best price possible. Bob even had extreme patience when I brought my 3 kids in with me to pick up my car. After he went over the car features with me on my way out (with kids screaming in the backseat) he waited until I left the lot to make sure I didn't have any further questions (which I did). Jeff Kerl went above and beyond to make sure I would be able to get into my new car on the financing end and spent a great deal of time working with me on some issues I was experiencing. I'm truly grateful he was able to make it all work out. When I called Michael Pecorella the day before picking up my car and asked to change the color I wanted, even though all the paperwork had been done and he could easily have said we just can't accommodate you, he said "no problem you should get the color you like best". Every step of the way was a pleasure and a very positive experience. This was my replacement car after my last car flooded in hurricane Sandy and it meant a lot to me that everyone seemed to care and sincerely want to help me. I personally work in sales and what I saw at your dealership is that you're doing something right by having this group of professionals on your team! More

Excellent service from Rashad. He went above and beyond to ensure we get vehicle. Gave us details on Car and alert us on certain key function of car. to ensure we get vehicle. Gave us details on Car and alert us on certain key function of car. More

Excellent dealership and all around experience buying my new Mercedes Benz C300. My brother and I had the privilege and pleasure to work with George Glier. Throughout the entire sale George was professional new Mercedes Benz C300. My brother and I had the privilege and pleasure to work with George Glier. Throughout the entire sale George was professional and courteous. George couldn't have been better to work with. He created a very low pressure environment and was very knowledgeable about the vehicle I was considering. I was undecided and very torn between the Audi A4 and the C300. George took the time to demonstrate each and every feature the car processed sparking my interest. He had the patience to let me decide on my own and guided me comfortably into purchasing the C300 without any reservations. He introduced us to each member of the Mercedes team as we walked through the process, creating a warm and family like environment. George even assisted with the return of my other vehicle to ensure a smooth transition. Anyone looking for a amazing car and experience... Go see George Glier at Mercedes of Rockville Center!!! More

My first car a Mercedes C300, This dealership is superb, the employees were friendly, informative and curteous. Most importantly, I never felt pressured. They worked with me, including setting up my insurr the employees were friendly, informative and curteous. Most importantly, I never felt pressured. They worked with me, including setting up my insurrance, car plates etc. I would definately recommend Mercedes-Benz Rockville Center. Thank you, George Giler and John Keri, who made this experience wonderful and simple. More

I would like to thank Craig German for his professionalism and going the extra mile in working with me on my new 2014 GLK 250. He was courteous, always followed up on questions, and didn't tr professionalism and going the extra mile in working with me on my new 2014 GLK 250. He was courteous, always followed up on questions, and didn't try and force me into anything. The facility at MB RVC is brand new, and I could not of been happier with the entire experience. More

I purchased a new SL550 at MBRVC because Alix Plaster (Internet sales) offered me a better deal than my local MB dealer was willing to do without the typical haggling over the price. I took my new SL550 (Internet sales) offered me a better deal than my local MB dealer was willing to do without the typical haggling over the price. I took my new SL550 home to find that my new car had a problem with a hydraulic leak. I called the dealer, notified them of this problem, and they replaced my car. I Am Satisfied. Love the car. Love the service. I would definitely purchase a car at MBRVC again. More

We spoke with Ali about either a new or late model car. She was extremely knowledgeable and helpful. We bought the car on the spot. She was extremely knowledgeable and helpful. We bought the car on the spot. More

My car search started over 2 years ago at another Mercedes-Benz dealership but my experience at the time wasn't a good one. A couple weeks ago my fiancé and I decided to look again and stopped at th Mercedes-Benz dealership but my experience at the time wasn't a good one. A couple weeks ago my fiancé and I decided to look again and stopped at the Rockville Centre location. The dealership had exactly what I was looking for and Rashad Gambol was there to assist from the beginning to end. He was knowledgeable about the product and made the decision an easy one for us. He was great to work with and very patient. John Kerl was also there to assist with the transaction and spent the time to explain the different packages associated with the car. I also received follow-up phone calls and emails from Rashad after the deal was finalized. He took the time to give me a short tutorial the day I picked the car up as well as after because the car has so many options. Overall, I had a great experience here and will recommend this dealership to any family or friends in the market for a Benz!!! Oh and I love my new car too :)...no complaints here. More

This was the first time I purchased a vehicle from MBRVC, but you wouldn't know it by the way I was treated. From my first contact with Alix to the day I picked up my new vehicle, it was one of the best buyi but you wouldn't know it by the way I was treated. From my first contact with Alix to the day I picked up my new vehicle, it was one of the best buying expiriences of my life. Alix was friendly, accessable, and professional. She worked hard to get me into the vehicle of my choice at a price I could afford. While other dealers would simply say, "this is it take it or leave it," Alix kept going and we worked together to make it happen. live more than 50 miles from the dealership and I couldn't travel back and forth. Alix worked via internet, phone, and text message. Everything was done electronically and all I needed to do was show up to pick up the car; well worth the trip! At the end of the day I would have felt guilty NOT purchasing my car from her! I'd recommend Alix and MBRVC to anyone looking to purchase a MB.Sadly the MB dealer I purchased my last car from wasn't nearly as helpful as Alix. It just goes to show you the importance of good customer service. Thank you Alix! More

I just purchased my fourth Mercedes from George Glier at Lakeview Mercedes. George's knowledge of the product and willingness to complete a deal that is both practical and financially sound for me and my fa Lakeview Mercedes. George's knowledge of the product and willingness to complete a deal that is both practical and financially sound for me and my family is a great comfort to me. I drive 70 miles from the east end of Long Island to deal with George. I trust him. I cannot put a price tag on that. I will continue to deal with George for my car buying experiences. Dan Boylan More