Mercedes-Benz of Rockville Centre

Mercedes-Benz of Rockville Centre - never fails to deliver. I am extremely satisfied with their customer service skills, product/service that they provide as a team. I've been using Mercedes-Benz for deliver. I am extremely satisfied with their customer service skills, product/service that they provide as a team. I've been using Mercedes-Benz for several years now and I am always happy about my experience. More

Bill Mehrkens was great from day 1 of us walking into the dealership. We had been looking for a new car that was family-friendly, since we are expecting our first child in February. Coming from a 12-year-old dealership. We had been looking for a new car that was family-friendly, since we are expecting our first child in February. Coming from a 12-year-old Mazda 3, I was looking for something mid-sized that would be comfortable to drive, but would also be practical for our growing family. Bill told us all about our vehicle options, took us for a test drive of a GLE (our preferred model), and showed us what was currently available versus what could be built within our desired timeline. We didn't make the decision on the spot, as we still had cars to test drive, but came back within 24 hours to order a new GLE. Once we talked to Bill and test drove that GLE, there was no going back or finding a better car or salesperson to work with. We both felt so comfortable throughout the entire process, and felt like Bill really took the time to explain all of the options to us—we never felt rushed. Once we placed our vehicle order, he communicated with us regularly, keeping us updated on the status and next steps. Once the vehicle arrived (earlier than expected), the pick-up and actual sale process couldn't have been smoother or faster. Segun Maxwell, who helped us with the paperwork and gave us the overview of the vehicle, was also great. He took his time and explained all of the features and how to use them / customize them. The dedication to customer service is abundantly clear, from start to finish. We love our new car, but our experience with Bill really made everything 10x better. We have no regrets, and would recommend Bill and Mercedes-Benz of Rockville Centre to anyone looking for a new car and an unmatched service experience. More

Nothing to improve. Bill Mehrkens has sold us 6 vehicles in 6 years. Incredible person. Best Sales Consultant we've ever dealt with. Extremely honest. I would trust Bill Bill Mehrkens has sold us 6 vehicles in 6 years. Incredible person. Best Sales Consultant we've ever dealt with. Extremely honest. I would trust Bill to handle the transaction with a handshake. Very knowledgeable. Ask him a question and you'll get an answer immediately. If, by some remote chance, he doesn't know the answer, he gets you the answer. Thank you Bill. More

Service was very attentive to my needs and concerns. Very professional. THANK YOU!!! I will definitely recommend you. Very professional. THANK YOU!!! I will definitely recommend you. More

Bill has consistently got the best deal possible for us. This is our 4th Mercedes Benz lease with RVC Mercedes. This is our 4th Mercedes Benz lease with RVC Mercedes. More

Hank Woloz is amazing! He is a consummate professional who anticipates his customer’s needs. He’s kind & compassionate, a real problem solver!! He made my experience at the He is a consummate professional who anticipates his customer’s needs. He’s kind & compassionate, a real problem solver!! He made my experience at the dealership seamless. I owe him a debt of gratitude. More

Had a great experience leasing our first MB and particularly working with Hank who went above and beyond to help us find the car we were looking for. He was very easy to work with, knowledgeable an particularly working with Hank who went above and beyond to help us find the car we were looking for. He was very easy to work with, knowledgeable and really made the experience as easy as possible. He has also continued to follow up and ensure we are happy with our new car, which we are. I would definitely want to work with him in the future. More

My experience at the dealership was courteous and memorable. I’ll definitely recommend a friend. memorable. I’ll definitely recommend a friend. More

Purchasing a new car has been one of the most painful experiences. Michael Bianco at RVC Mercedes Benz made the experience an absolute pleasure. There was no pressure, was extremely informative and helpf experiences. Michael Bianco at RVC Mercedes Benz made the experience an absolute pleasure. There was no pressure, was extremely informative and helpful along the way. This dealership and Michael are first class in every way. More