Mercedes-Benz of Rockville Centre

Best experience ever!!!! I would rather have a root canal then to deal with leasing/purchasing a car. Today was my 2nd lease experience with Mercedes-Benz of RVC and it was a I would rather have a root canal then to deal with leasing/purchasing a car. Today was my 2nd lease experience with Mercedes-Benz of RVC and it was as amazing as the 1st. My sales associate, George Glier was so accommodating, no muss, no fuss, no haggling. I got a beautiful car at a very fair price without the nonsense of trying to sell me more services than I required. I drove my new car home as happy and satisfied then ever before (except for me last experience at MB of RVC). Great people, great dealership......I will sing their praises to everyone I "show off" my new MB to! I will return there when my lease is up in a heartbeat! Great job George!!!! More

A Terrifying Experience I had purchased a used mercedes vehicle with 90K mileage without any issue whatsoever except that the engine was idling very low noise without any eng I had purchased a used mercedes vehicle with 90K mileage without any issue whatsoever except that the engine was idling very low noise without any engine check sign light on. Out of the brand-name respect; instead of going to my regular garage, I made a big blunder of going to this dealer. The service advisor stunned me by calling back the next day that the engine needs to be replaced at a cost of $7,000.00 which I didn’t want to do without a second review. When I went to pick up my car back from the dealership; the car had the engine check sign light on, the engine was leaking and making very loud grinding noise and the car couldn’t accelerate beyond 10-20 miles speed. On the highway, I was not only stopped but was also tailed with flashing lights by a state trooper to my garage as a precautionary measure. It appeared to be a big embarrassing highway scene exactly like that of O. J. Simpson. I had hardly used the car smoothly for couple of weeks before going to this dealership but since then the car vegetably doesn’t start or move at all. Even my experienced mechanic couldn’t figure out what the xxxx MBRVC mechanics did to the engine. When I called the MBRVC, they hiked up the cost of the new engine to almost 10K including all their usual bells and whistles to favor with genial 10% discount. I also got couple of stereo-typed business follow up calls from their service department including the manager to know of my decision mainly to get my business but without any sincere intention of resolving their genuine diagnosis goof-up of no mistake on my part. I would not recommend this facility at all to anyone as I am afraid that either their mechanics are not experienced enough or they are simply there to mug the so called rich Mercedes owners by hook or by crook, not actually knowing that some of them are also innocent middle class hard working people like me. Thanks MBRVC for turning my first mercedes experience into a big nightmare of lifetime. More

Carol is Wonderful! Best Service! My experience was Excellent. Carol is a truly a pleasure to speak with and is very informative. Carol and her team were fantastic to work with. I don' My experience was Excellent. Carol is a truly a pleasure to speak with and is very informative. Carol and her team were fantastic to work with. I don't normally have favorites but I'm on my 5th car with this dealership and Carol and Wil have always been my go to people. They are very informative and knowledgeable they answers emails and any phone calls I may have. Shockingly my daughters & wife actually enjoy bringing the car to get serviced! They love Carol and cannot say enough of how great her customer service skills are. Her team went above and beyond. I will spread the word without a doubt. More

What a fantastic dealership! I have just written about the great experience my wife and I had with Bob Lantz, the salesman who sold us our wonderful 2015 ML350, but I wanted to ad I have just written about the great experience my wife and I had with Bob Lantz, the salesman who sold us our wonderful 2015 ML350, but I wanted to add specific comments about the terrific leadership of the dealership, General Manager Wil Jansen. Wil is a consumate professional, friendly, knowledgeable and running a dealership that functions with the same precision as a Mercedes-Benz automobile! Supported by Sales Manager Michael Pecorella and a sales staff with great people like Bob Lantz, this is the right place to buy a Mercedes-Benz! More

Mr. George Glier I recently had the pleasure of doing business with George. George is the ultimate professional. He was kind and very helpful with all my needs. Gr I recently had the pleasure of doing business with George. George is the ultimate professional. He was kind and very helpful with all my needs. Great job George! Hilary More

Mr. Glier the best Mr. Glier was an exceptional sales person. This was the best experience of getting a new car, Gorge make the hall process a wonder pleasure. Yes I Mr. Glier was an exceptional sales person. This was the best experience of getting a new car, Gorge make the hall process a wonder pleasure. Yes I have a beautiful car!!!!!!!!!!!!. T.Y. Gorge Glier couldn't done it without you. More

Excellent Maurice Benitez was excellent and very professional. It was our first time leasing with him and he made the process very easy. We highly recommend if Maurice Benitez was excellent and very professional. It was our first time leasing with him and he made the process very easy. We highly recommend if your thinking of buying or leasing a Mercedes Benz. Yurdacan Family More

George is amazing. I have extreme confidence in George's knowledge of all Mercedes Benz vehicles. He always guides me in my decision making and has never failed in achi I have extreme confidence in George's knowledge of all Mercedes Benz vehicles. He always guides me in my decision making and has never failed in achieving a very happy and satisfied customer. He knows his customers well and I have leased my last 4 cars with George. He is always available when I call and makes sure that my questions are answered. He always has a smile; and welcomes me to stop by at any time if I need assistance. He is a credit to your organization. Sincerely, Joan Agnetti On another note, it was so nice to walk into the dealership to the smiling and welcoming Rosemary Quagliano. She made me feel like I was in the right place. More

purchase of 2015 mercedes - c300 I had the pleasure of working with Nancy Barbanell while purchasing my first Mercedes. Nancy was very helpful, friendly and knowledgeable. She trul I had the pleasure of working with Nancy Barbanell while purchasing my first Mercedes. Nancy was very helpful, friendly and knowledgeable. She truly cared about what I expected in a car and went to great lengths to demonstrate the advantages of the various models. She arranged several test drives so that I could ensure myself that I had the car that best suited my needs. Nancy was very informative about the workings of the car and all the additional features and provided very personalized service. I must also add that the other workers in this dealership were also extremely helpful and answered all our questions. More

STRESS FREE This is my 7th Mercedes and dealing with George is truly a wonderful experience, He makes the whole process a pleasure. No hassle, not pushy and know This is my 7th Mercedes and dealing with George is truly a wonderful experience, He makes the whole process a pleasure. No hassle, not pushy and knows his cars and more importantly he knows his customers and what they want or looking for. More