Mercedes-Benz of Rockville Centre

Exceptional service and help I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacem I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacements due to NY Winter pot holes. Each time i was met with a supportive smile and excellent service. Recently I had a check engine light come on and decided to have it looked at when I brought my vehicle in for a scheduled Oil Change Service. However, the xx ENGINE Light revealed a serious malfunction that if not given immediate attention could of resulted in complete engine failure. I was alarmed at what I considered to be a significant unexpected financial loss as I still owed money on the loan and the high cost of repair. I returned to the service center in person and requested a more detailed explanation of what the malfunction was. My service rep Samantha Patti immediately had the service tech who had discovered the problem put my car back up on the lift whereupon he quickly disassembled enough of the engine components to give me a first hand visual exam of the damaged parts and explained to me in detail how if not repaired it would only get worse. I was to say the least not a happy camper at that point. However, Samantha and the service department Manager Vinny Ruggieri worked with me in finding a way to make the repairs with minimal cost to me as I was out of warrantee. I must commend Vinny and Samatha for going above and beyond my expectations to complete my repairs to my full satisfaction. I am extremely grateful to them for their assistance and their coordinated efforts with Corporate Department rep Eric at MBUSA for making all the necessary repairs and standing by their product! I will definitely purchase another Mercedes Benz again and continue to use the RVC service department in the future . More

Rashad Gambol is the best !! Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my f Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my first mercedes and I'm in love with my beautiful 2016 c300. I had a great experience at the Mercedes Benz of Rockville Centre.. . More

Definition of excellent customer service Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possib Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possible. I have never seen an advisor have so much pride in their job. If you get her as your advisor, rest assured you are in good hands. From: Clarence More

George Glier is the best!!!! I just leased my 3rd Mercedes from Mercedes-Benz of Rockville Centre. George Glier was my salesperson yet again. Since I was not sure of which vehic I just leased my 3rd Mercedes from Mercedes-Benz of Rockville Centre. George Glier was my salesperson yet again. Since I was not sure of which vehicle I wanted to lease this time, George took me and my husband out on numerous test drives until we found the "just right" vehicle that fitted me (both physically and my lifestyle). And then George worked his hardest to make sure the vehicle also fit my budget. Kudos to a man who has limitless patience and really cares about his customers. I would recommend George to anyone who cares about how they feel when they drive their car! More

Par Excellence This is my third C-300 from Rockville Center,my only reason to comeback is George Glier,he is knowledgeable, courteous and sales consultant Par Excell This is my third C-300 from Rockville Center,my only reason to comeback is George Glier,he is knowledgeable, courteous and sales consultant Par Excellence. More

Outstanding Customer Service George Glier was an amazing representative, extremely knowledgable and helpful. I went in looking for a quote on a new CLA 250 and George made the pro George Glier was an amazing representative, extremely knowledgable and helpful. I went in looking for a quote on a new CLA 250 and George made the process really straight forward and easy, there were no tricks or surprises. My experience with this dealer and George was incredible. If you are looking for a new Mercedes Benz this is your place! Thank you George! More

George Glier is AMAZING! George Glier, Master Certified Sales Consultant is beyond amazing. He was extremely knowledgeable and personable. He was patient with me and helped me George Glier, Master Certified Sales Consultant is beyond amazing. He was extremely knowledgeable and personable. He was patient with me and helped me decide on the right vechile. He worked with me to help build such an amazing vechile. I am beyond pleased, his service and expertise and the vechile are beyond what I expected. I am extremely satisfied and in love with my new GLE 43 AMG coupe. Thank you George for making my birthday such a memorable one with this new vechile. I am beyond ecstatic. Best Regards, Aisha W. More

Excellence in Customer Service In need of another MB, I contacted salesman George Glier, who sprung into action and found me a GLC which I am thoroughly enjoying. I have worked wi In need of another MB, I contacted salesman George Glier, who sprung into action and found me a GLC which I am thoroughly enjoying. I have worked with Mr. Glier in leasing four MB cars over the years. His attention to my purchasing needs and knowledge of the product combine to make my shopping experience most satisfying. George is a strong asset to the dealership and I am certain I would not have made the purchases without his guidance. Thank you George! . More

"LUCKY 13 ALEXANDER VAVAS" JUST LIKE MY NEW C43 COUPE WAS THE 13TH AND LAST CAR MERCEDES BROUGHT OUT IN 2016, ALEXANDER VAVAS AND MERCEDES-BENZ OF ROCKVILLE CENTER WAS THE 13TH JUST LIKE MY NEW C43 COUPE WAS THE 13TH AND LAST CAR MERCEDES BROUGHT OUT IN 2016, ALEXANDER VAVAS AND MERCEDES-BENZ OF ROCKVILLE CENTER WAS THE 13TH AND LAST DEALERSHIP I VISITED IN 2016. WHY 13 DEALERSHIPS YOU MAY ASK? WELL, EVERYONE I MET WAS NICE, AND THE DEALS WERE ALL SIMILAR, HOWEVER, ALEXANDER AND MERCEDES-BENZ OF ROCKVILLE CENTER WERE SPECIAL. DO YOURSELF A FAVOR... SAVE TIME AND ENERGY AND DO NOT GO TO 13 DEALERS LIKE I DID. JUST GO SEE ALEXANDER, AND SAY HI TO MIKE, THE GENERAL MANAGER. THEY ARE BOTH SUPERSTARS, AS IS MERCEDES-BENZ OF ROCKVILLE CENTER. I DID THE LEG-WORK SO THAT YOU WOULDN'T HAVE TO. MERCEDES-BENZ OF ROCKVILLE CENTER, AND ALEXANDER VAVAS - LUCKY 13. More

If you need service ... They are there!! The Service Department run by Vinny Ruggieri is the BEST, in fact the Service Dept. has just received the Mercedes Benz Best of the Best recognition a The Service Department run by Vinny Ruggieri is the BEST, in fact the Service Dept. has just received the Mercedes Benz Best of the Best recognition award for their excellent performance. The lounge facilities are the best I have ever seen in a car dealership! And my Service Advisor Samantha Patti is really outstanding!! I didn't need to use the Parts Department, but manager Toy Buff was also singled out for an M-B Best of the Best Award. This is my first Mercedes Benz (Infiniti, BMW, Porsche previously) and I am so glad I bought from the Rockville Centre Mercedes folks. More