
Mercedes Benz of Rochester
Rochester, MI
By Type
Showing 118 reviews
My dear friend Plamen Dimitrov makes my experience exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen. There is no one even close to what he can do. HES THE BEST!!!!!. More
As always, every one is very friendly and helpful. No high-pressure sales tactics, just facts, figures, and answers to questions. As with my other Mercedes, I will be coming back for service as well. No high-pressure sales tactics, just facts, figures, and answers to questions. As with my other Mercedes, I will be coming back for service as well. More
From the time I walked into the showroom until the day I drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a co drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a concierge experience. More
I think I’ve gotten know both Jake and Tom Kozlowski in the service department. I trust both of them, listened to and appreciate their advice and follow their lead. Great team effort with no bull!!! the service department. I trust both of them, listened to and appreciate their advice and follow their lead. Great team effort with no bull!!! More
The Sales Associate, Chad Palmer, was truly exceptional. He was attentive, patient, knowledgeable and if he didn’t have the answer, he would get it. He helped build the perfect optioned vehicle for my wife. He was attentive, patient, knowledgeable and if he didn’t have the answer, he would get it. He helped build the perfect optioned vehicle for my wife. Additionally, he has taken the extra time post purchase to answer questions about the options. The dealer parts and service has responded well also. I recommend this dealer! More