Mercedes-Benz of Richmond - Service Center

Well, I got to know everyone very well and everyone is very polite not stuck up like some other dealerships . They actually say hi and mean it. Very prompt service and did I mention very professional. The very polite not stuck up like some other dealerships . They actually say hi and mean it. Very prompt service and did I mention very professional. They all get 5 stars ! More

Service was good and on time ! I love to going there and hanging out with some of people I have met ! I love to going there and hanging out with some of people I have met ! More

Everyone that I came in contact with at the service department was courteous and had a smile. department was courteous and had a smile. More

Summer is amazing! Top notch service every time. Such a joy to work with and always has a smile on her face! Top notch service every time. Such a joy to work with and always has a smile on her face! More

Courteous, efficient and solved my issue quickly. We’re excellent in communicating with me and giving me options. We’re excellent in communicating with me and giving me options. More

Wonderful service on both cars quick and good service. Been coming to this location since it opened Been coming to this location since it opened More

Always professional service and associates that are always knowledgeable, pleasant and courteous. Always a pleasure doing business always knowledgeable, pleasant and courteous. Always a pleasure doing business More

Very friendly and extremely professional staff. Always quick and easy to drop off and pick up my car for its maintenance. Always quick and easy to drop off and pick up my car for its maintenance. More

They take good care of my car. The delivery is timely. We have 2 Mercedes cars. The delivery is timely. We have 2 Mercedes cars. More

Even though my Service advisor wasn't there for my loaner vehicle pickup, there was someone there to asssist me. vehicle pickup, there was someone there to asssist me. More