Mercedes-Benz of Richmond - Service Center

Wonderful, as always! Steve and Kervin are the best! We are so appreciative that Kervin picks up our car and how attentive Steve and Kervin are. Thank you! Steve and Kervin are the best! We are so appreciative that Kervin picks up our car and how attentive Steve and Kervin are. Thank you! More

Great Service I have an older car and I feel that the age of my car did not diminish service I received. I was kept abreast of what was going on during the time my I have an older car and I feel that the age of my car did not diminish service I received. I was kept abreast of what was going on during the time my car was at the dealership. More

Service Excellent service advisers and excellent service. Really nice waiting room with coffee and soft drinks. I had a loaner and it was clean, well maint Excellent service advisers and excellent service. Really nice waiting room with coffee and soft drinks. I had a loaner and it was clean, well maintained and ready for me. I was happy to replace the small amount of gas I used. Staff is friendly and competent. More

service excellance It was a pleasure to work with Patrick Thompson with the recall on my Mercedes. Patrick e-mailed me with items that the mechanic found while working o It was a pleasure to work with Patrick Thompson with the recall on my Mercedes. Patrick e-mailed me with items that the mechanic found while working on my car. Items such as rear rotors and break pads . Even though I didn't have the breaks and pads done there I will have them done. I truly appreciate your commitment to service. Sincerely, Andy Marchetti More

Scheduled service and battery change As always, Steve Hunnewell does a great job in keeping me informed as to the status of my service. I appreciate the effort he puts into ensuring all g As always, Steve Hunnewell does a great job in keeping me informed as to the status of my service. I appreciate the effort he puts into ensuring all goes well with my vehicle. I highly recommend him and the great staff at Mcgeorge Mercedes of Richmond. Ed Greenbaum More

Continued Exceptional Experience My service advisor, Patrick Thompson, continues to give courteous, attentive, and knowledgeable service. He was very considerate of my time with the My service advisor, Patrick Thompson, continues to give courteous, attentive, and knowledgeable service. He was very considerate of my time with the check-in process. More

Great service I came in with a flat tire. Even though I didn’t have an appointment Patrick Thomas took my car in, explained to me in details what my options where I came in with a flat tire. Even though I didn’t have an appointment Patrick Thomas took my car in, explained to me in details what my options where and adviced me accordingly. They changed my two back tires nicely and promptly. They also followed up the next day to ask if I had any problems with their work which was very comforting to me after I had a bad experience at the Alexandria Benz dealership. I would definitely be coming back for all my services. More

The Best or Nothing Awesome! No issues Great people real friendly Great process and vey structured in and out in no time. Sales people as well as drivers are very friendl Awesome! No issues Great people real friendly Great process and vey structured in and out in no time. Sales people as well as drivers are very friendly More

AWESOME! They did a great job servicing the Mercedes 350. They also gave us a car which made the day run more smoothly. It was an excellent service! Totally re They did a great job servicing the Mercedes 350. They also gave us a car which made the day run more smoothly. It was an excellent service! Totally recommend it. More

Best customer service Logan is just AWESOME!!! Really listens to customer needs and concerns Their customer service is most probably why I’ll buy my next car from Mbusa Logan is just AWESOME!!! Really listens to customer needs and concerns Their customer service is most probably why I’ll buy my next car from Mbusa Customer first Thank you More