Mercedes-Benz of Richmond - Service Center

Everyone at the dealership is friendly and courteous. They provide a clean, comfortable area to wait and I have confidence when I drive away that my car is in top condition and will perform as I expect i They provide a clean, comfortable area to wait and I have confidence when I drive away that my car is in top condition and will perform as I expect it to. Always pleased with their service. More

This dealership offers the best quality cars also the best quality of service for your car. Speedy and professional service can always be expected at this dealership. best quality of service for your car. Speedy and professional service can always be expected at this dealership. More

Excellent Service Expediently I was able to drop in mid morning and set an appointment for early afternoon. Service as completed over an hour ahead of schedule and under estimate. I was able to drop in mid morning and set an appointment for early afternoon. Service as completed over an hour ahead of schedule and under estimate. More

Great and Quick Service Able to get in and out of the service department with no problems at all. Logan Bunger and Ron Shaban were great and helpful. They were quick and ef Able to get in and out of the service department with no problems at all. Logan Bunger and Ron Shaban were great and helpful. They were quick and efficient in getting me seen soon. More

Stephen Hunnewell always provides great customer service. One of the reasons I decided to purchase another Mercedes. he is always Friendly and is respectful of the customers time. One of the reasons I decided to purchase another Mercedes. he is always Friendly and is respectful of the customers time. More

I took both of my Mercedes Benz in to be serviced. I have been a customer since 1988. Service was fast, efficient and pleasant. Thank you. been a customer since 1988. Service was fast, efficient and pleasant. Thank you. More

Awesome Service! The maintenance service that I received was just as promised and expected. My service associate was very professional and responsive. The service sh The maintenance service that I received was just as promised and expected. My service associate was very professional and responsive. The service shop provided high quality maintenance service and my car was completed in the time promised. I loved that the car was returned to me clean as a whistle! There were no surprises, and I really appreciated my total experience. More

Mercedes Benz West Broad Street I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. More

Scheduling the service was easy and met my needs on timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. More

People The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an e The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an excellent deal and the salesman was great. I will be back. More