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Mercedes-Benz of Richmond - Service Center
Henrico, VA
654 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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654 Reviews of Mercedes-Benz of Richmond - Service Center
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September 14, 2021
Exceptional service provided only issues contact warranty @ Silver rock and no loaner cars. Had to extend irental. Also cleaning of vehicle. Inside drivers side door. @ Silver rock and no loaner cars. Had to extend irental. Also cleaning of vehicle. Inside drivers side door. More
by jgholson925
Employees Worked With
Logan
September 04, 2021
Fast, professional service. Transparent analysis with no "Mark ups" to increase your invoice. Great experience, flexible loaner car program and Steven Hunnewell was fantastic! Customer for life. "Mark ups" to increase your invoice. Great experience, flexible loaner car program and Steven Hunnewell was fantastic! Customer for life. More
by Sandy
Employees Worked With
Steven Hunnewell
September 03, 2021
Best automobile detail service ever! The detail shop performed well beyond my expectations. My five year old car looks like it just came from the factory! performed well beyond my expectations. My five year old car looks like it just came from the factory! More
by jon arnold
Employees Worked With
Logan Bunger
August 31, 2021
Fast and great customer service. Patrick Thompson was awesome, very professional and kept me informed and up to date on the status of my car. awesome, very professional and kept me informed and up to date on the status of my car. More
by V W Liggins
Employees Worked With
Patrick Thompson
August 31, 2021
Excellent customer service, thank you, Steven, and I appreciate it. The dealership was also great. Yes, I would recommend this service center to any friends. appreciate it. The dealership was also great. Yes, I would recommend this service center to any friends. More
by gesinacharles
Employees Worked With
Steven Hunnewell
August 27, 2021
Everything was great. professional, courteous. Simplified the process and saved me another trip there for the year. They answered my questions and was attentive to any concerns the process and saved me another trip there for the year. They answered my questions and was attentive to any concerns More
by jazziebb
Employees Worked With
Alan
August 18, 2021
Everyone who works there was helpful and the service was great! Alan Lathrop, is the best. Always answers my questions and worries and takes care of me. Thank you. great! Alan Lathrop, is the best. Always answers my questions and worries and takes care of me. Thank you. More
by Smie2479
Employees Worked With
Alan lathrop
