Mercedes-Benz of Richmond - Service Center

Efficient, quality work, a comfortable waiting room, and clarity in communication. Javier been using their service department for over 10 years clarity in communication. Javier been using their service department for over 10 years More

Easy scheduling, ride to and from work, pleasant, friendly staff make it an effortless process! friendly staff make it an effortless process! More

Professional and excellent customer service from the beginning to the end! Patrick was awesome!!!!🙂 Thank you very much! beginning to the end! Patrick was awesome!!!!🙂 Thank you very much! More

Best service department and sales department. This is why I continue to buy Mercedes from McGeorge Mercedes on West Broad Street. This is why I continue to buy Mercedes from McGeorge Mercedes on West Broad Street. More

friendly and fast,the work was done in a timely manner, clean facility and very respectfuly clean facility and very respectfuly More

Excellent Customer Service! The handling of my vehicle for state inspection was GREAT> Thanks much for the courtesy car wash! The handling of my vehicle for state inspection was GREAT> Thanks much for the courtesy car wash! More

The only problem was the long wait at the dealership. But my issues were addressed and am completely satisfied. But my issues were addressed and am completely satisfied. More

Excellent service! Very professional and knowledgeable about taking the time to answer all my questions . Thanks to my service advisor Mr. Patrick Thompson. Very professional and knowledgeable about taking the time to answer all my questions . Thanks to my service advisor Mr. Patrick Thompson. More

Very good customers service we appreciate your help with your service continue with this service your service continue with this service More

I was please w/ the Professionalism and how they always provide financial support to get the service your vehicle may need provide financial support to get the service your vehicle may need More