Mercedes-Benz of Richmond - Service Center

Very pleased with level of service and friendly attitude of staff. The technicians provided excellent diagnostics. Patrick was great of staff. The technicians provided excellent diagnostics. Patrick was great More

Summer was very friendly and knowledgeable about the needed service. Always prompt, professional and efficient service. needed service. Always prompt, professional and efficient service. More

Professional high quality service was my experience from giving my keys up until I received them back giving my keys up until I received them back More

Brought my car in for it’s annual inspection. Steven got me in and out within 30 minutes or so. As always super service experience. Thanks. Steven got me in and out within 30 minutes or so. As always super service experience. Thanks. More

Always prompt and efficient service! The car is always clean and no sign of workers being in the car. Have confidence in this dealership. The car is always clean and no sign of workers being in the car. Have confidence in this dealership. More

Helpful and professional and great knowledge of product. x x x x x x x x x x x x x x x x More

Always a pleasure no issues. Everyone is always nice . All the guys in n there always says hello. Always clean Everyone is always nice . All the guys in n there always says hello. Always clean More

My engine light had a gone on during a trip south from NYC. I called at 7:30 AM and despite being booked all day, you were able to squeeze me in and out of your dealership by 11AM. Everyone could not ha NYC. I called at 7:30 AM and despite being booked all day, you were able to squeeze me in and out of your dealership by 11AM. Everyone could not have been nicer. I could not have had better service. More

Patrick Thompson, my service rep was friendly and very attentive to ensure my vehicle was serviced to my satisfaction. Everyone that I interacted with was very professional and showed excellent customer attentive to ensure my vehicle was serviced to my satisfaction. Everyone that I interacted with was very professional and showed excellent customer service. I was also very impressed with the follow-up from Patrick to see if I had any further questions or concerns, and above all, to thank me for my business. More