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Mercedes-Benz of Richmond - Service Center

Henrico, VA

4.7
658 Reviews

658 Reviews of Mercedes-Benz of Richmond - Service Center

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July 20, 2022

The service department was able to take care of my needs efficiently and they were pleasant to deal with. More

by leofm93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
July 20, 2022

Fantastic, Logan & Kevin are like a Batman - Robin combo. (Logan Robin). One-2 punch with these guys. 10 star experience More

by smsnider85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan adviser and Kevin G tech
July 13, 2022

Always an amazing experience with RVA MB. They have serviced my cars for years for "A" and "B" service and their level of customer care always exceeds expectation. More

by BKP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Peay
July 09, 2022

Although full "Until Next Week" Summer Price was able to get my car in to look for a sudden problem the day it happened. A little disappointed no cause was found but I can't complain about the immediate di More

by OLERACER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Price
July 08, 2022

Very pleased with level of service and friendly attitude of staff. The technicians provided excellent diagnostics. Patrick was great More

by ecufour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
June 28, 2022

Summer was very friendly and knowledgeable about the needed service. Always prompt, professional and efficient service. More

by barbwoolridge3254
Customer Service
Recommend Dealer
Yes
Employees Worked With
Summer
June 05, 2022

Professional high quality service was my experience from giving my keys up until I received them back More

by YolandaPorterfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
June 04, 2022

Brought my car in for it’s annual inspection. Steven got me in and out within 30 minutes or so. As always super service experience. Thanks. More

by Efg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
June 02, 2022

Always prompt and efficient service! The car is always clean and no sign of workers being in the car. Have confidence in this dealership. More

by Debbie3anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Anderson
June 01, 2022

Helpful and professional and great knowledge of product. x x x x x x x x More

by veraedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven H.
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