Mercedes-Benz of Richmond - Service Center

Set up an appointment and used the after hours drop. Worked great. Took it on for a recall and ended up getting a second recall fixed also. We had a problem with the transmission also and the recall wo Worked great. Took it on for a recall and ended up getting a second recall fixed also. We had a problem with the transmission also and the recall work fixed it so we drove away with no charge! More

Clean, efficient, pleasant, helpful, i have no complaints. It was maintenance service and they repaired fuel tank cover with no issues and made recommendations for future tires complaints. It was maintenance service and they repaired fuel tank cover with no issues and made recommendations for future tires More

Service has always been well done at a reasonable price. I never worry that the dealership will unfairly take advantage of me. I never worry that the dealership will unfairly take advantage of me. More

Very professional, courteous, knowledgeable, and did what was expected in timely fashion. Would recommend to anyone. was expected in timely fashion. Would recommend to anyone. More

Very professional, courteous and timely service. I would recommend this place for your service needs. I would recommend this place for your service needs. More

Very professional, courteous, knowledgeable, and did what was expected in a timely manner. Would recommend to anyone. was expected in a timely manner. Would recommend to anyone. More

They are always friendly and helpful when there. I personally like speaking with service person, rather text. I personally like speaking with service person, rather text. More

My experience was under the Service Department. Summer Price was very accommodating and explained thoroughly about expectations and time frame of repair / as well as the expected price of the Servi Summer Price was very accommodating and explained thoroughly about expectations and time frame of repair / as well as the expected price of the Service A and Repair. More

This was a regular service and all went well as expected. Good service and good communication. Good service and good communication. More

Arrived without an appointment because of a problem I encountered and received fast and Efficient friendly customer service! encountered and received fast and Efficient friendly customer service! More