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Mercedes-Benz of Reno
Reno, NV
392 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 392 reviews
March 24, 2022
Excellent customer service . Thank you for taking great care of us and delivering me a very clean vehicle. Thank you for taking great care of us and delivering me a very clean vehicle. More
by lauriebryan
Employees Worked With
Brenden M. in service. Xavier. Both were such a pleasure to deal with.
March 23, 2022
Service department was very professional and performed the needed repair in a very timely manner. I would highly recommend this Mercedes’ dealer and service department. Thank You the needed repair in a very timely manner. I would highly recommend this Mercedes’ dealer and service department. Thank You More
by GC
Employees Worked With
William goodpastur
March 21, 2022
The service rep, Brandon, is excellent and the service tech was equally as good. I’ve been benefiting from this dealership for years and plan to benefit from their dealership for years to come. tech was equally as good. I’ve been benefiting from this dealership for years and plan to benefit from their dealership for years to come. More
by Joe Walton
Employees Worked With
Brandon
March 20, 2022
I needed service and they got me in very quickly. Everything ran smooth and the car was ready when they said it would be... all washed and serviced. I can not get over how smart the car is. Everything ran smooth and the car was ready when they said it would be... all washed and serviced. I can not get over how smart the car is. More
by jfkirsch
Employees Worked With
Brandon
March 18, 2022
I live in Folsom, Califonia, and just bought a 2020 Honda Insight from Mercedes Benz of Reno. This was the best car buying experience from a dealer that I have ever had. Steven was great to work with and ha Insight from Mercedes Benz of Reno. This was the best car buying experience from a dealer that I have ever had. Steven was great to work with and had everything ready for me to sign when I got there. Great prices, great service, and well worth the drive. More
by dbinsac2003
Employees Worked With
Steven Berry
March 14, 2022
Has always taken longer than expected to get our vehicle back from service or a repair. Appointment times are far out in time. They do get the job done, eventually. back from service or a repair. Appointment times are far out in time. They do get the job done, eventually. More
by Wes
Employees Worked With
Bandon
March 09, 2022
Working with Chance and Steven was awesome! I was able to check all of my boxes on a used vehicle with their help. I’d happily work with them again! I was able to check all of my boxes on a used vehicle with their help. I’d happily work with them again! More
by Amber
Employees Worked With
Chance Kazen, Steven Berry
March 08, 2022
Bought my car here and have had all the service done. Never have I been disappointed. From the minute you drop your car off to picking it up. Always professional and accommodating. Mercedes of Reno will Never have I been disappointed. From the minute you drop your car off to picking it up. Always professional and accommodating. Mercedes of Reno will always keep my business. More
by Busyboymomx4
Employees Worked With
Brandon Muhlenburg
March 05, 2022
Brandon processed the paperwork and kept me informed of progress. Was pleasantly surprised that service was completed sooner than expected. I was not aware that wiper blades would be replaced as I would progress. Was pleasantly surprised that service was completed sooner than expected. I was not aware that wiper blades would be replaced as I would have said something since I had just replaced them. Would have been nice if I was given the "used' blades. More
by Larry R
Employees Worked With
Brandon Hanifen
