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Mercedes-Benz of Reno
Reno, NV
389 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 389 reviews
April 22, 2022
Service rep was very courteous and knowledgeable. My car was ready as promised. The waiting area is clean and comfortable with complementary beverages and snacks. Over all a pleasant experience! My car was ready as promised. The waiting area is clean and comfortable with complementary beverages and snacks. Over all a pleasant experience! More
by reneewelles60
Employees Worked With
Brandon Muhlenberg
April 21, 2022
Chance was great! Worked hard to help Me get a family car I needed. Really appreciated all the help chance and finance did for my family. Worked hard to help Me get a family car I needed. Really appreciated all the help chance and finance did for my family. More
by Amysantos72
Employees Worked With
Chance and finance person sorry forgot to catch your name.
April 20, 2022
Extremely helpful and pleasant. Understaffed, but to be expected in todays labor market. Always enjoy Service Advisor Brandon Muhlenburg. Highly recommend Mercedes of Reno. Understaffed, but to be expected in todays labor market. Always enjoy Service Advisor Brandon Muhlenburg. Highly recommend Mercedes of Reno. More
by yezican2019
Employees Worked With
Brandon Muhlenburg
April 19, 2022
Always great service. Fast, efficient and ready to discuss future needs and make recommendations, Our service advisor, Will, was very helpful and called with concerns befo Fast, efficient and ready to discuss future needs and make recommendations, Our service advisor, Will, was very helpful and called with concerns before we picked up the car. He spent time printing options and ordered a special part for the car. This creates trust, satisfaction and we're glad you're there to help us. More
by Dianne
Employees Worked With
William Goodpasture
April 15, 2022
Glad that Brandon Muhlenburg stepped in, he saved me 8 weeks of having to wait to get back on the schedule. Also gave me the right answer for the quick wear on the tires I needed. weeks of having to wait to get back on the schedule. Also gave me the right answer for the quick wear on the tires I needed. More
by jjj122406
Employees Worked With
Brandon
April 11, 2022
Knowledgeable and courteous staff. Excellent facility. Clean well appointed waiting room. Punctual. Kept me informed while my sprinter was being serviced. Excellent facility. Clean well appointed waiting room. Punctual. Kept me informed while my sprinter was being serviced. More
by Susankesslerchandler
Employees Worked With
Don’t know
April 08, 2022
The transition from our old lease into a new lease was smooth. Dave took really good care of us and was extremely responsive with texting and emails. He gave us every option conceivable and we ultimatel smooth. Dave took really good care of us and was extremely responsive with texting and emails. He gave us every option conceivable and we ultimately got a new Mercedes. He was really honest and transparent. The sales manager and financing was a breeze. Please tell the service department to disinfect cars and change cabin filters before giving cars back to owners. More
by 49erron16
Employees Worked With
Dave Rowe and finance.
