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Mercedes-Benz of Reno

Reno, NV

4.0
392 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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11500 South Virginia Street

Reno, NV

89511

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Showing 392 reviews

May 19, 2022

The communication with the Service Department was a little less than expected with a Mercedes Dealer. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 20, 2022 -

Mercedes-Benz of Reno responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 16, 2022

Very professional and friendly, everything was done quickly and explained clearly. Manager came and introduced himself very kindly More

by Curymer@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
May 18, 2022 -

Mercedes-Benz of Reno responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Great service! Good to find a great place for my MZB to be serviced. My choice of future dealings regarding my car. More

by mindynewpher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwanny Woo
May 16, 2022 -

Mercedes-Benz of Reno responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Much improved service dept. On my previous visits I had the service rep from xxxx, but it seems they have a completely new staff now. Much more professional and welcoming, wha More

by Thomassharpton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Goodpasture
May 14, 2022 -

Mercedes-Benz of Reno responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

I got excellent service on recall items, even picked up from my home and dropped off when done at no charge to me! Thanks, Charles More

by Charlesj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon hanifen
May 12, 2022 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 07, 2022

The people are friendly and very helpful. My salesman knows his stuff and helped me with a few questions I had. Learning all the new technology takes some time and they are will to sit down More

by ajbw4921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rowe
May 09, 2022 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2022

Service advisor was prompt and efficient. He explained everything. Service was completed in time promised and was washed beautifully. More

by christinep49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Muhlenburg
May 08, 2022 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

This was my second time working with Mercedes -Benz of Reno! I have never been treated so amazing at a car dealership! Everyone there was beyond helpful and kind and got us everything we needed! Gian even More

by lindsaystraw416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gian
May 08, 2022 -

Mercedes-Benz of Reno responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Reno and we hope to be of service again in the future.

May 05, 2022

Gian was very helpful in educating me about trade-ins and financing. Moritz was very helpful in assisting me with service and quotes for repairs. Highly recommend this dealership! 5 stars! More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gian, Moritz
May 08, 2022 -

Mercedes-Benz of Reno responded

Hi Justin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Reno and we hope to be of service again in the future.

April 29, 2022

Excellent customer service and everyone was helpful for anything good information about all products in the dealership More

by erlydas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Chance, Nick, Kenny, Lori
May 03, 2022 -

Mercedes-Benz of Reno responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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