Mercedes-Benz of Reno

All good. Service was preformed quickly and nearly. Much appreciated. Kwanny is the best!!! He really is dedicated to customer service and the dealership. Service was preformed quickly and nearly. Much appreciated. Kwanny is the best!!! He really is dedicated to customer service and the dealership. More

Nick was very helpful and patient. The process was smooth and hassle free and when I ran in to issues with financing they helped me to get it through Mercedes The process was smooth and hassle free and when I ran in to issues with financing they helped me to get it through Mercedes More

This dealership has always been great to me. They treat customers as the Golden Rule applies. They treat customers as the Golden Rule applies. More

Outstanding experience, everyone was very nice and Professional, and it was done in no time 👍🏻 Professional, and it was done in no time 👍🏻 More

Every time I have needed assistance, the service staff are always accommodating and kind. The one complaint I do have, every time I call 📞 the dealership no one answers the phone. That can be very frustr are always accommodating and kind. The one complaint I do have, every time I call 📞 the dealership no one answers the phone. That can be very frustrating. But, overall I do recommend the Reno M-B dealership to my friends. I love my Mercedes-Benz. ❤️ More

Very courteous staff Will goodpasture the service rep was very helpful and explained recommended service was very helpful and explained recommended service More

Service reps are friendly, but the phone system is not user friendly. Difficult to get ahold of service rep. And not providing loaner cars is a huge inconvenience. It is also disappointing that they don’t user friendly. Difficult to get ahold of service rep. And not providing loaner cars is a huge inconvenience. It is also disappointing that they don’t wash the car unless you ask and then it’s only the outside. The Mercedes dealership I dealt with for years in henderson, nv did all those things. I bought a Mercedes for the service. Now it seems no different than buying a Toyota. More

The service staff at Reno Mercedes has always been excellent. My car has been serviced there for the last 10 years. The recent support from Brandon (Muhlenburg) was outstanding. In addition to normal excellent. My car has been serviced there for the last 10 years. The recent support from Brandon (Muhlenburg) was outstanding. In addition to normal periodic A service, Brandon and his crew traced down and fixed a pesky A/C problem that will now return comfort to the cab this year. I have total trust in this dealership. Brandon is sharp technically and he is very personable and friendly and he clearly and timely communicates what's going down. My 24 year-old ML320 is in good hands at Reno Mercedes.--Chuck More

Staff was very helpful and knowledgeable about the vehicles. Buying process was very easy and they took their time to answer all my questions. vehicles. Buying process was very easy and they took their time to answer all my questions. More

Part failure on the road required help with no appointment and MB Reno had us in and out in less than three hours. appointment and MB Reno had us in and out in less than three hours. More