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Mercedes-Benz of Reno
Reno, NV
391 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 391 reviews
April 20, 2023
Apparently when calling, the call goes to a "Service Center" and not directly to the dealership. I called 3 times to make a service/recall notice for my car and was told someone would return my call. Center" and not directly to the dealership. I called 3 times to make a service/recall notice for my car and was told someone would return my call. NEVER HAPPENED!!! I went online to schedule, filled out the questionnaire, THREE TIMES and type of service requested always would be erased. I showed up at the dealership and said "WE have you scheduled but NO description of service was requested :( Your computer system has a hiccup !!! Service rep Sean was very understanding and helpful More
by Susan
Employees Worked With
Sean Bouthillier
April 20, 2023
I have visited other dealers and I must say MB of Reno is a fair and a reliable dealership, they are nice and easy going even though the products they sale are expensive. I did a trade with them and got a ve a fair and a reliable dealership, they are nice and easy going even though the products they sale are expensive. I did a trade with them and got a very good deal. I would come back no doubt! More
by Rene Pierson
Employees Worked With
Steven Barry
April 15, 2023
All your service staff are working very hard to provide good service. Keep up the good work. Remember you can’t get a 100 per cent return on your efforts everyday because some customers always want more th good service. Keep up the good work. Remember you can’t get a 100 per cent return on your efforts everyday because some customers always want more than you’re able to provide free. More
by rcwyett
Employees Worked With
Dave Rowe
April 14, 2023
We experienced Excellent service from Sean, in the service dept. He was very thorough on what was getting done & promptly called when my Benz was ready and again went over everything that was taken c service dept. He was very thorough on what was getting done & promptly called when my Benz was ready and again went over everything that was taken care of. We highly recommend!! More
by Tracey O
Employees Worked With
Sean
April 13, 2023
I was there for a recall and I was told that there would be a loaner. When I arrived, there was no loaner. I live over 60 miles away from the dealership so I was a little disappointed to wait. I waited 6.5 be a loaner. When I arrived, there was no loaner. I live over 60 miles away from the dealership so I was a little disappointed to wait. I waited 6.5 hours. More
by Kbomba2000
Employees Worked With
Sean
