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Mercedes-Benz of Raleigh - Service Center
Raleigh, NC
28 Reviews
28 Reviews of Mercedes-Benz of Raleigh - Service Center
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February 04, 2024
My name is Gerry Cameron, I carried my 2011 Mercedes benz convertible E 550 in for a vibration 📳 that was very uncomfortable to drive. The service team was very perfessional in helping me to relax while the convertible E 550 in for a vibration 📳 that was very uncomfortable to drive. The service team was very perfessional in helping me to relax while they figure out what was going on and delivered results that has me singing prayes to God for trusting these guys to get it right!!! Thanks to the whole team at Leigh Mercedes dealership, Gerry!!!! More
by Gerry Cameron
August 11, 2023
Service at MB of Raleigh has always been top notch. My recent visit for a minor concern was well handled by Mark Nicholas and Ace mechanic Shawn. Both men were attentive to my concerns and treated me w My recent visit for a minor concern was well handled by Mark Nicholas and Ace mechanic Shawn. Both men were attentive to my concerns and treated me with friendly courtesy. I certainly appreciate the efforts on both men. I'd rate them at 5 stars each. More
by Dave
Employees Worked With
Mark Nicholas and Shawn (last name unknown to me)
August 02, 2023
Mark Nicholas did an amazing job with the service of my sprinter van. I was informed of everything that was needed and was given excellent sevice... sprinter van. I was informed of everything that was needed and was given excellent sevice... More
by dj.lewis1
January 31, 2022
Mr. Robinson was EXTREMEL helpful with a rather unusual problem. Given the fact that I am NOT a customer of his dealership, Mr. Robinson went FAR above and beyond in helping me resolve the problem! His in problem. Given the fact that I am NOT a customer of his dealership, Mr. Robinson went FAR above and beyond in helping me resolve the problem! His insight, expertise and follow-up with the resolution were truly impressive and commendable!! More
by nancecreate
Employees Worked With
June 27, 2021
Mercedes Benz of Raleigh is a very professional dealership. They treat their customers first class. Everyone at Mercedes Benz of Raleigh does their best to make the customer feel welcome. dealership. They treat their customers first class. Everyone at Mercedes Benz of Raleigh does their best to make the customer feel welcome. More
by Tony123
Employees Worked With
December 01, 2020
Recently stopped by for a new aux battery Kyle was there and a warm greeting began a seamless, painless and otherwise pleasant experience. On a side note; when I began shopping for a replacement for my L and a warm greeting began a seamless, painless and otherwise pleasant experience. On a side note; when I began shopping for a replacement for my LS460 my first and last test drives were at your dealership, I must apologize, I don’t recal the names of the salesman but both were thorough knowledgeable professionals and we were very well treated I wanted a VERY specific S550 and a months long National search yielded the perfect car. I would not be a Mercedes customer but for your excellent sales staff. Thanks so much for are their help and guidance More
by lrhmd5888
Employees Worked With
Kyle Paonessa
October 22, 2020
I had a problem with my car. The brake light was alway on. SO I went to leith mercedes and Linda took very good care of the car. on. SO I went to leith mercedes and Linda took very good care of the car. More
by ketanmist
Employees Worked With
April 02, 2020
George Brown is a top notch man that is honest and wants so much to please his customers! He is a 10 PLUS!!! He is great! so much to please his customers! He is a 10 PLUS!!! He is great! More
by Sarah Poole
March 18, 2020
Excellent experience!! Always first class. George Brown treated my like royalty. He answered all of my questions before I had a chance to ask. Amazing experience!! treated my like royalty. He answered all of my questions before I had a chance to ask. Amazing experience!! More
by LaMont
January 16, 2020
Best customer service ever!! From the time you arrive they get it right EVERY SINGLE TIME! Kudos to Stephen Lorey & Stevey Grubb.always smiling & kind. they get it right EVERY SINGLE TIME! Kudos to Stephen Lorey & Stevey Grubb.always smiling & kind. More
by Kelley.sharp
