Mercedes-Benz of Raleigh

This is our 4th purchase at this dealership and each time we received great customer service. we received great customer service. More

Last August I purchased my vehicle and was told 3 times I had the maintenance to cover A & B type services. When I called to schedule service, I was told that was not true. Now after emailing and leaving s had the maintenance to cover A & B type services. When I called to schedule service, I was told that was not true. Now after emailing and leaving several messages, I finally had to go in the dealership to get a response. It’s been 4 days and I am still waiting for management to call as I was told they would. I am trying to give everyone the benefit of the doubt and hold off on my rating, but I am very concern about this dealership being trustworthy and reliable when serving customers. However, they do have a superstar at the dealership that was and has always been extremely helpful. Since I have to rate someone to submit this review, I will rate only him at this time and save the others until later. I am happy to say that I was able to come to a reolution with management. Jacob was very responsive to understaning the issue and seeing it through my lens. The solution helped me gain trust in this dealership. More

Took extremely good care of me. Answered all my questions and showed me several options before I made a choice. I appreciate his patience and guidance with my leasing experience. I Answered all my questions and showed me several options before I made a choice. I appreciate his patience and guidance with my leasing experience. I will definitely remain a repeat customer. Thanks, so much George and the team at Mercedes Raleigh. More

George was an absolute pleasure to work with! My parents established a relationship with George years ago and I am glad I decided to follow suit. George made sure my wife and I were able to see a My parents established a relationship with George years ago and I am glad I decided to follow suit. George made sure my wife and I were able to see a full range of options for our vehicle purchase, focusing on our needs as opposed to moving us in a certain direction. He made the whole experience great and was more than willing to work with me to get the deal done. George is a true professional and I couldn’t recommend him enough! More

To remark about a company I believe you have to start with its people. I was referred to Leith Mercedes, George Brown sales associate by an 8 time buyer from George. After 5 minutes meeting him I knew w with its people. I was referred to Leith Mercedes, George Brown sales associate by an 8 time buyer from George. After 5 minutes meeting him I knew why. You don’t buy just a car, but a committed service associate that creates an Experience that Leith values. Employees like this are why Leith are a dominant dealership for Mercedes. I have a new friend. More

Been buying cars from Leith and George Brown for 20+ years. Always a great experience! years. Always a great experience! More

Excellent presentation of the Mercedes brand. Quality people to assist you that answer why Mercedes is The Choice. Beautiful facility that matches the personnel and product. Quality people to assist you that answer why Mercedes is The Choice. Beautiful facility that matches the personnel and product. More

I recently purchased my new CLE from George Brown at Mercedes of Raleigh. I bought it over the phone, which was a first for me. George was a pleasure to work with. He was courteous, not pushy, and made Mercedes of Raleigh. I bought it over the phone, which was a first for me. George was a pleasure to work with. He was courteous, not pushy, and made the entire process very quick and easy. His professionalism was top-notch. Days after the purchase, he thanked me again and ensured everything was running smoothly. This was definitely the easiest car-buying experience I have ever had. I highly recommend George if you are looking for a car! More

I found a GLE350W4 on the internet at Leith Mercedes. I emailed and called salesperson George Brown who we had worked with in the past and we began the process of getting a SUV to meet our needs AWD, fu I emailed and called salesperson George Brown who we had worked with in the past and we began the process of getting a SUV to meet our needs AWD, fully loaded, etc.. Salesperson George Brown answered all my questions and explained other very useful information to me. We bought a 2024 GLE350W4 and this has been a wonderful experience and I highly recommend Leith Mercedes and George on Capital Blvd. He is very professional and enjoyable to buy a vehicle from. Thank you. More

You could not ask for a more knowledgeable , responsive, and personable sales person. George is an effective communicator and honored his word . He committed to taking care of every detail and we felt we we and personable sales person. George is an effective communicator and honored his word . He committed to taking care of every detail and we felt we were in good hands. He went above and beyond to earn our trust and we are 100% satisfied with his service - I highly recommend George for a transparent non nonsense transaction. More