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Mercedes-Benz of Raleigh
Raleigh, NC
1,204 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,204 reviews
October 13, 2012
I had a great car buing experience. The dealer gave me what I considered a fair price for my trade and a reasonable price on an SLK 350. The sales man, David Brown was personable and very knowledgeable ab what I considered a fair price for my trade and a reasonable price on an SLK 350. The sales man, David Brown was personable and very knowledgeable about the product he was selling. He reviewed all the features with me and set up our phones and satellite radio for us. He was very helpful in shing us different models as we could not decide between a convertible and a sporty convertible. He never pressured us but provided factual information for us to make our own decision. Overall it was one of the best car buying experiences I have had. More
by GTSB
Employees Worked With
David E. Brown, David Brown
October 12, 2012
I recently had the priviledge of working with Harry Severino on our new purchase at Leith Mercedes. He provided execellent customer service and a great car buying experience. I would recommend that y Severino on our new purchase at Leith Mercedes. He provided execellent customer service and a great car buying experience. I would recommend that you give Harry a call when you are ready for your next purchase. Thank you again and look forward to our next purchase. Chris Cox More
by chcox
Employees Worked With
Harry Severino, Harry Severino
October 04, 2012
I dropped by Leith to see if they could somehow get me I dropped by Leith to see if they could somehow get me out of my Escalade and into a Mercedes ML 350. I had the privilege of working with Harry Seve I dropped by Leith to see if they could somehow get me out of my Escalade and into a Mercedes ML 350. I had the privilege of working with Harry Severino. Harry made the process so easy and enjoyable, I was amazed. He is the ultimate professional and Leith is fortunate to have him; what an asset. My wife gets a new Mercedes from Leith every three years. Everyone at the Dealership is professional, courteous, and caring. I love my ML350 and my wife feels the same about her E350. Thank you Harry and Leith for going above and beyond. Kind Regards, Wayne More
by Wayne Grooters
Employees Worked With
Harry Severino, Harry Severino
April 20, 2012
I went there to order a replacement key and told them that I could not bring my car to the dealership to get it programmed. They told me that it would be 2-3 days for the key to come in and they would ca that I could not bring my car to the dealership to get it programmed. They told me that it would be 2-3 days for the key to come in and they would call me when it did. I waited 3 days for a car then when I called them they said they had it. I again asked for any suggestions for having my key programmed because I could not drive my car they directed me to roadside assistance who said that there was nothing they could do for me. Again they offered no other suggestions so I finally had my car towed to the dealership where there was in fact no programming to do at all. More
by mbmccull
Employees Worked With
sales and service
