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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,204 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,204 reviews

January 31, 2014

We recently bought our fifth Mercedes from Leith. Once again, we received outstanding service and personal attention from George Brown, our Leith go-to salesman. He is a pleasure to work with, never hurr More

by Cindi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Mercedes-Benz of Raleigh responded

It was a pleasure to read about your fifth car buying experience with our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that George was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! At your service, Ebony Douglas

January 27, 2014

As always, Mr. Eric Oliver was A++ during my latest vehicle purchase on 01/24/14. Eric is always on point and I can fully depend on him and the entire Leith Mercedes team whenever needed. I am enjoyin More

by hfranklinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Oliver
Jan 28, 2014 -

Mercedes-Benz of Raleigh responded

Congratulations on your new S63 AMG and thank you for putting your trust in Leith Mercedes Benz Raleigh! Eric had a pleasure assisting you and is grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Sincerely, Ebony Douglas

September 17, 2013

My experience with Leith Mercedes was always pleasant. My experience with Leith Mercedes was always pleasant. So far i had 4 visits and the staff is friendly and nice. Linda from the service department More

by sherrypeter_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Grandey, Ewarja Hinton, Heidi Jo Turner
Oct 23, 2013 -

Mercedes-Benz of Raleigh responded

Thank you for taking the time to review your experience with us. It is important for us to know when our team is excelling and we couldn't be happier to know that Linda was able to assist you during your visit! She is truly an asset to our team and we are proud to know that her service shone during your visit. Your customer loyalty is extremely important to us and we thank you for your continued business. Our door is always open so please feel free to visit us in the future with any auto needs. Best, Ebony Douglas.

August 26, 2013

Harry was very knowledgeable and recognized what our needs were. he didn't waste time on over sell. very comfortable person to work with. truly felt he was honest with us. More

by DennisSheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Severino
July 17, 2013

John was very helpful and knowledgable and easy to work with...did not pressure us and was very patient! It was a rainy pouring down day and we drove several cars....Thanks More

by susanhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hesch
July 12, 2013

Great customer service, very knowledgable and sincere. This was the best car buying experience ever. We need more people like David Brown in his profession!! More

by parrish04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brown, David Brown
Jul 16, 2013 -

Mercedes-Benz of Raleigh responded

What kind words; thank you for sharing. David is an exceptional member of the Leith Mercedes-Benz team who exemplifies our commitment to customer care and exceeding expectations. We are proud to have him and are very glad that your experience was so enjoyable with his help. Please keep Leith Mercedes-Benz in mind for any future automotive needs and thank you again for your business. Best, Ebony Douglas.

June 05, 2013

My husband bought me Mercedes-Benz GLk 350 Red as a Birthday Gift i am loving it ... Jhon Hesch is great saleman & very helpfull great person... thank you Jhon Hesch More

by benjamas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hesch
Jun 06, 2013 -

Mercedes-Benz of Raleigh responded

Thank you for sharing your experience with us, Benjamas! John is a valued member of our team and we are very lucky to have him. Our team strives to provide exceptional customer care and aims to ensure that our guests leave with a vehicle that is the best fit for them. We are proud to hear that your new Mercedes-Benz (as purchased by your husband) is exceeding your expectations! Please remember Leith Mercedes-Benz going forward and we look forward to assisting you in the future. Best, Ebony Douglas.

May 31, 2013

George was so helpful and very knowledgeable of the product that was sold me (my first C300). With his knowledge and personality I was hooked from the beginning very warm person. I visited him on Monda More

by KasuHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Mariani
Jun 06, 2013 -

Mercedes-Benz of Raleigh responded

We appreciate your kind words, Kasu. Our staff aims to ensure that the purchasing process is enjoyable for each of our guests and that no stone is left unturned in order to help you find the vehicle of your dreams! Hearing that George and Bruce were able to create such a seamless experience for you fills us with pride as they are both assets to our team. Don't forget to remember Leith Mercedes-Benz for future auto needs and enjoy your new C300. Sincerely, Ebony Douglas.

May 15, 2013

Mike Bywater worked very hard to secure the model we were interested in. When the car was delivered and we were to complete the purchase, we were unexpectedly called out of town for 2 weeks. Upon our retur More

by ford12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, Mike Bywater, Bruce Mariani
May 16, 2013 -

Mercedes-Benz of Raleigh responded

We appreciate the time you took to share your experience with us. Mike is a dedicated member of our team and we are proud and very lucky to have him! Our top priority is exceptional customer care, and we are thankful that your process was as seamless as possible. We hope that you you remember Leith, Inc. in the future and we look forward to assisting you with your auto needs again soon. Thank you again for your business, Ebony Douglas.

May 13, 2013

Upon pulling up in my rental car, I was immediately greeted by Jeff Mitchell. Upon learning this was my first visit, he immediately directed all of his attention to me; assessing my needs/wants, test d More

by ShananGibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Eckhardt, Jeffrey Mitchell
May 14, 2013 -

Mercedes-Benz of Raleigh responded

Wow, we are floored by all of your kind words, ShananGibson. We understand that the purchasing process can often be arduous and taxing on the customer, so it is with pride that read that you enjoyed your experience with the help of Jeff and the Leith, Inc. team. We are lucky to have such a fantastic staff on hand to share our commitment to customer care with our guests. We hope that you continue to enjoy your new ML 350 and we thank you for choosing Leith Mercedes-Benz! Please keep us in the mind for future needs and we look forward to seeing you again soon. Best, Ebony Douglas.

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