Mercedes-Benz of Raleigh

Very professional, fast and proficient. I have been a customer with this dealership for many years and it has been always an excellent experience. But this time it was very special. All deta I have been a customer with this dealership for many years and it has been always an excellent experience. But this time it was very special. All details were taken care proficiently by David . It was a special day for us so we wanted the car at a specific time. Bert Bowers and David Wells got the car all the way from Delaware in less than 24 hrs. And the paperwork was fast and easy. I was in and out within 1 hour. This dealership is very professional and proficient . Overall excellent experience. Thanks and keep up the good work. K.. Patel, More

GREAT EXPERIENCE! To Start: I have bought over 10 cars from Ed Sigmon. He is an unbelievable person and can be trusted to the hilt. He turned me over to a salesman a To Start: I have bought over 10 cars from Ed Sigmon. He is an unbelievable person and can be trusted to the hilt. He turned me over to a salesman and I can't say enough about GEORGE BROWN! George looked after us from start to finish and really made us comfortable with our new car. There was no rush to get us out of the dealership even after the deal was done. He spent a good amount of time going over all the new gadgets and controls. George came highly recommended and we agree. More

Excellent Customer Service I've been a customer with the dealership now for quite a few years and have always had an excellent experience! I recently returned to lease a new ve I've been a customer with the dealership now for quite a few years and have always had an excellent experience! I recently returned to lease a new vehicle and was met with the smiling face of Mr. George Brown. He was so easy to work with and made the process seamless. He found me the exact car I wanted and answered all of my questions. When I arrived to pick up the car, I was expecting it to take a while for all of the paperwork to be completed, but Mr. Brown had other plans. He met me at the door and my beautiful car was sitting on the showroom floor all ready to go! He had already worked with the finance department and had the paperwork ready and waiting. I was in and out in no time at all with my beautiful new car! As I'm riding home, he calls me just to make sure everything was to my expectations. I couldn't ask for better service! George Brown made my experience amazing as well as the team at Leith Mercedes. I am a customer for life! More

overall experience I`ve now purchased 3 vehicles with Leith and worked with George Brown on all occasions...Professional,courteous,and a pleasure to work with during all I`ve now purchased 3 vehicles with Leith and worked with George Brown on all occasions...Professional,courteous,and a pleasure to work with during all encounters... I would highly recommend Leith to first time buyers or seasoned veterans...Bravo!! More

Great experience at Leith After an unfortunate experience with another dealer, Eric was breath of fresh air. He was extremely professional, but also friendly and very informati After an unfortunate experience with another dealer, Eric was breath of fresh air. He was extremely professional, but also friendly and very informative. He guided us through a thorough test drive and worked with us until we were confident that we were purchasing the right vehicle for us. As we drove home to Winston-Salem, our decision was confirmed with a "dream ride" as it was late in the evening to be driving, but driving became a real pleasure. Our C250 drove so smoothly and hugged the road. The dealership personnel were all friendly, but working with Eric made our experience especially pleasant. More

Best Experience Ever! I didn't know what to expect when I began the process to purchase a Mercedes Benz, as it was my first time. I made a visit to the dealership in order I didn't know what to expect when I began the process to purchase a Mercedes Benz, as it was my first time. I made a visit to the dealership in order to gain an understanding of Mercedes Benz products. Matt Hoh met us when we parked, and after we explained what we were trying to accomplish, he took us in the right direction. I was not prepared to purchase that day, and told Matt that I would return the next day. There was absolutely no pressure, as I have experienced in other dealerships in the past. I did my homework during the evening on what Matt showed us. The next morning, I received a phone call from Leith Mercedes Benz to set an appointment up. When I arrived, Matt was waiting, ready to test drive the vehicle we were interested in. It was all so smooth! When I was indecisive, Matt was flexible. We left with a 2014 GLK 350, and I was completely happy! The exchange of keys got my attention- Mercedes Benz is over the top on the classy stuff! A box with two glittering keys and a pen with the Mercedes Benz logo....for me, that was HUGE! The next day, I received a thank you letter from Matt, the card was another example of the high standard of Mercedes Benz! I am going to make a scrapbook of our first Mercedes experience! I went to drop something off to the dealership today, and the manager asked me how I liked the car- and after, he didn't just shake my hand, he gave me a big hug! They CARE. I'm hooked! Most importantly, my wife has a very safe, extremely reliable vehicle- that just happens to be beautiful, like her...in a mechanical kind of way. Matt Hoh is my guy- integrity squared. I will buy me a Mercedes soon, too! More

Leith Mercedes Experience I could right paragraphs, but to sum it all up quickly this was the BEST, EASIEST car buying experience ever!!! I called Mr. George Brown, asked about I could right paragraphs, but to sum it all up quickly this was the BEST, EASIEST car buying experience ever!!! I called Mr. George Brown, asked about a car, when we pulled up it was cleaned up, gased up and ready to deal. We took a quick test drive and straight to the papers. I am not one for going back and fourth for a hour, which is why I loved this quick, painless process. Price was what you expect to pay when buying a Mercedes and the value for my vehicle I traded was great. I walked in around 6pm and left not too long after with my new car!!! Those guys are the absolute best. It felt like home and I encourage ANYONE who is looking a Mercedes to see these guys. My final paperwork process was a breeze with Bruce Mariani. Tip top service!!! Very professional. I also received a follow-up phone call the next morning from Mr. Brown. I felt like I was talking with my Dad! He is superb! Thanks for everything, Emily J-R More

When me and my husband walked in the dealership we were greeted with great customer service and friendliness. However, I really was not satisfied with the deal we got from the trade-in we made. I owed appr greeted with great customer service and friendliness. However, I really was not satisfied with the deal we got from the trade-in we made. I owed approximately $7700 on my Mercedes wagon but it was too low for me to drive on regular bases(had knee replacement) which I had text prior to coming to the dealership on the dealer website. David Wells greeted us with the upmost professionalism and kindness. He gave us $9000 for the Mercedes I had to trade which was not too bad. However it got bad when he asked for $1500 down which meant the only thing that the dealership did was pay off our vehicle. I blame myself for not doing my homework because I believe I could have sold my vehicle outright for at least $10,500. I would not have felt bad about the $9000 but when he asked for additional cash it was obvious we just gave away the vehicle we had; no profit which I called Mr. Wells back and stated to him. I was also disappointed to find out that the vehicle came in another color; red. Mr. Wells stated he felt I would not want the red one; how did he know he did not ask and led us to believe the only vehicle he had available was the one we purchased. I also informed Mr. Wells we did not want a large car note because we are both retired. I was straight up and honest with Mr. Wells because that is the only way I was raised to be. However, we have a car note that is close to $500; imagine that. My husband states he we could handle it but I still feel like we were somewhat taken. I know God will work it out for us. I will still recommend the dealership but I will explain to whomever I talk to my experience and recommend they really do their homework and stick to their guns as to what they want their car note to be. Just saying!! Shirley Robinson More

Loved working with Eric Oliver. He was an excellent sales rep. Actually, out of all the cars we have purchased through the years, this is the best service we have ever received. Eric was extremely responsive rep. Actually, out of all the cars we have purchased through the years, this is the best service we have ever received. Eric was extremely responsive, was up front in the entire sales cost discussion, and since we have left the lot has checked in with us on multiple occasions. If you want to purchase a car from Leith Mercedes, work with Eric. More

Robert Clark was extremely friendly, knowledgable and helpful. We showed up 30 minutes before closing, and he stayed with us until our purchase was finalized around 8:30pm. He kept everything light heart helpful. We showed up 30 minutes before closing, and he stayed with us until our purchase was finalized around 8:30pm. He kept everything light hearted, which made it feel less like a business transaction, and more like talking to a friend. It was very obnious that the staff there works as a great team. Other dealerships can feel more competetive at times, but not here. I would highly recommend Leith Mercedez-Benz to anyone. My fiance has also decided to come back once he is ready to trade in his Lexus. Thank you to the entire staff! More