Mercedes-Benz of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service, great dealership! I have purchased 4 cars at Leith Mercedes-Benz of Raleigh, all from "C" Morton. He is responsive, thorough, and very professional. Great experiences I have purchased 4 cars at Leith Mercedes-Benz of Raleigh, all from "C" Morton. He is responsive, thorough, and very professional. Great experiences, would not consider buying a Mercedes anywhere else or from anyone else! Plus, the service department is incredible, always courteous and on-point! More
Efficient Sales Team ! Bought my new MB yesterday. I worked with Sean A, who although he was busy, managed to make time and took great care of us. He was patient, courteous Bought my new MB yesterday. I worked with Sean A, who although he was busy, managed to make time and took great care of us. He was patient, courteous and respectful of our time. No long waits! We were able to come together on a deal in about 20 minutes. No games !! Tom B. of finance is probably the nicest car finance guy I have ever dealt with. No air, not snooty, just down to earth and very easy going, The car was ready as promised. Again no waiting! Sean, went over the features of the car in detail and made my wife and I feel very comfortable with the vehicle in a very short period of time. Highly recommend the sales team at MB of Raleigh! More
Amazing from start to finish From the moment I walked into the dealership, I felt welcome and by appreciated. Mark did a fantastic job of addressing all my questions about the car From the moment I walked into the dealership, I felt welcome and by appreciated. Mark did a fantastic job of addressing all my questions about the car, and Bonnie was exceptional working with me to meet my budget. The process was really smooth, no pressure sales, and very little waiting around. The car was ready to be picked up when promised. They really valued my time. I cant recommend Raleigh MB enough. Truly fantastic experience! More
Amazing people I went in not really knowing what I wanted. If I wanted to stay with an SUV or back to a car. I have had bad experiences with other dealerships and th I went in not really knowing what I wanted. If I wanted to stay with an SUV or back to a car. I have had bad experiences with other dealerships and the customer service but this dealership was great. Silvio stuck by my side and was very patient with me. He has a great sense of humor and makes the buying process easy. Bonnie was also great. She really worked with us on the financial side of it. I will definitely be shopping with them in the future as well. More
Outstanding customer service! I was in the market for a new car, after going to several other dealers, I went back to Mercedes of Raleigh and purchased my third Benz. While the ve I was in the market for a new car, after going to several other dealers, I went back to Mercedes of Raleigh and purchased my third Benz. While the vehicle has an amazing ride, and incredible technology, it was all about my purchasing experience. Initially, I sent John Hesch an email, he responded quickly and off we went. The sales experience was very professional, and his goal was to find me the right car, not any car they had to move. I had purchased my second Benz from him, which was why I went back for the third. Delivery was great, car was fully explained, post sales he also took the initiative to help get my insurance and XM radio switched over. If you're looking for a new car, I'd highly recommend MB of Raleigh and John Hesch if you want to have an outstanding experience and great customer service. More
Wonderful!! George Brown III has always been the best at helping me find a new car!! Everyone there is wonderful and great to deal with!! Love this place 100%!! George Brown III has always been the best at helping me find a new car!! Everyone there is wonderful and great to deal with!! Love this place 100%!! More
Purchase of 2018 Mercedes SLC300R On a scale of 1-10, I think 12 would best suit the level of our satisfaction after our purchase today. We went in looking for information and pricing On a scale of 1-10, I think 12 would best suit the level of our satisfaction after our purchase today. We went in looking for information and pricing only and was prepared to have to listen to sales pitches but after being introducted to George L Brown III. (Salesperson) my normal instinct to be on the defensive was completely shattered! His demeanor immediately put my husband and I at ease and the rest is history! He listened to our inquiries, asked some questions and our comfort zone was established allowing us to purchase the vehicle we wanted. He treats you with care, compassion and with a sense of humor thrown in. We went away feeling like we had control over what we wanted because it was not pushed on us by a salesperson but was a business transaction that was mutually satisfactory for both parties. We would highly recommend George and this dealership when you look for your next car. The whole staff was outstanding with each step of the purchase but George Brown III made it worth our time to stop and check.. Thank you George! You made two old people very happy, More
Great Experience Sean was amazing. My experience was the best one yet. . He was great and professional !! Process was hassle free and not stressful at all. I love the Sean was amazing. My experience was the best one yet. . He was great and professional !! Process was hassle free and not stressful at all. I love the MB of Raleigh Family. More
Great Experience - Recommend Mark Funderburk I recently visited Leith Mercedes Raleigh where I met with a young gentleman named Mark Funderburk. He spent several hours with me driving and explain I recently visited Leith Mercedes Raleigh where I met with a young gentleman named Mark Funderburk. He spent several hours with me driving and explaining all the features on a used Porsche. Unfortunately, the vehicle was slightly older than I wanted. I ended up purchasing a newer model from Leith's Porsche store. However, without his knowledge and the time he spent with me I would have never moved forward with the purchase. If you are looking for someone who is excited about cars and willing to spend the time to really help you go see Mark at Leith! More
First Mercedes GLC300 purchase experience This was my first experience with a Mercedes-Benz purchase. My wife was in the market for a new mid-size SUV. After a very disappointing experience at This was my first experience with a Mercedes-Benz purchase. My wife was in the market for a new mid-size SUV. After a very disappointing experience at Johnson Lexus, we were left looking at ALL the other options. So we looked/reviewed/drove everything that we could that was in the RX350 size. We finally landed at MB dealer of Raleigh. Silvio Guzman met us outside and we proceeded to look at everything and test drive the GLC300. After finally deciding that the GLC300 was the right vehicle, then the hard part came. The RIGHT GLC300. It took several days and several tries, but Silvio and the MB team of Raleigh came through locating the right one that fit our needs. In the end, a great buying experience with Mercedes after a bad experience with Lexus. We look forward to the continued Great Customer Service Experience as we need service and future vehicles. Thanks Silvio! More