Mercedes-Benz of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome Travis was an awesome sales representative Mercedes-Benz was awesome.The sales representative Travis was a delightful person work with. Recommend going to Mercedes-Benz. Everyone help there an Mercedes-Benz was awesome.The sales representative Travis was a delightful person work with. Recommend going to Mercedes-Benz. Everyone help there and special Travis help me with getting me a great deal for my car. They care about there customers before you even start looking. More
Sales person was very helpful Sean did a nice job to take care of many details. Very good experience overall. The waiting time for contract signing was long due to a busy day.. Sean did a nice job to take care of many details. Very good experience overall. The waiting time for contract signing was long due to a busy day.. More
Courteous, good deal thorough Courteous, pleasant to work with, thorough We are repeat customers and have always enjoyed working with George Brown. Service department is helpf Courteous, pleasant to work with, thorough We are repeat customers and have always enjoyed working with George Brown. Service department is helpful and work hard to please More
Excellent in all respects, from beginning to end. George Brown, with whom we have dealt before, is a true professional. He makes customers feel comfortable, he knows the Mercedes Benz line of automob George Brown, with whom we have dealt before, is a true professional. He makes customers feel comfortable, he knows the Mercedes Benz line of automobiles, and he is interested in helping customers find a car that suits them. George combines his genuine interest in the customer, his knowledge and expertise, and his communication skills to help the customer make the best possible choice. George promotes a transparent process - he is willing to answer all questions, and you can trust his answers. George indeed is an excellent representative for Mercedes Benz. More
Wonderful experience! From the moment we arrived we were treated extremely well. Our salesman, George Brown, was very accommodating. He took his time showing us whatever we From the moment we arrived we were treated extremely well. Our salesman, George Brown, was very accommodating. He took his time showing us whatever we wanted to look at; he answered every question. We arrived late in the day, but it didn’t matter; George showed us everything. There was a little glitch in getting the car we wanted before leaving, but the next morning George called to say the car was mine! When we picked up the car, John went over the paperwork with us, explaining everything we had to sign. He also told us about optional services for the vehicle. What I really loved about working with George and John was that neither of them made me feel hurried at any time. The whole experience at Mercedes-Benz of Raleigh was a pleasure. I would recommend them to anyone. More
The Ultimate Experience Sean Arnette at Mercedes Benz will greet you wilth a smile and is upfront and honest! This is our 5th purchase and his communication and professionali Sean Arnette at Mercedes Benz will greet you wilth a smile and is upfront and honest! This is our 5th purchase and his communication and professionalism keeps us coming back!! More
Extraordinary service Sean was very helpful, friendly and at the same time professional during my visits to the dealership. He explanied every single feautre of the cars in Sean was very helpful, friendly and at the same time professional during my visits to the dealership. He explanied every single feautre of the cars in detail and gave inshights. He also helped me for financing process as well. Tom was also very helpful and made the process easy and smooth. I am also thankful to him for helping me with the financing process as well. Both of them did an extraordinary job and I will refer this dealership especially Sean and Tom to my network. More
Amazing customer service. Overly friendly. Was welcomed with open arms. Great hospitality from the very first phone call. I drove from Atlanta to Raleigh for the car I purchased, and I could no Was welcomed with open arms. Great hospitality from the very first phone call. I drove from Atlanta to Raleigh for the car I purchased, and I could not be anymore happy. Sean is fantastic, and an excellent sales associate. More
Great overall experience AAAA++++ Salesman in this dealership is great. I purchased a new car 2 yrs ago from him and I will do it again when in market for a new vehicle also recommend Salesman in this dealership is great. I purchased a new car 2 yrs ago from him and I will do it again when in market for a new vehicle also recommend anyone else i know interested to purchase a new Mercedes More
Top Customer Service My husband and I have been wanting to upgrade and Silvio met us outside. I was hesitant on going to Mercedes dealership because I dressed down and my My husband and I have been wanting to upgrade and Silvio met us outside. I was hesitant on going to Mercedes dealership because I dressed down and my hair got rained on. So my appearance wasn't appealing but that didn't stop our salesman. He showed us a few vehicles and we test drove one. He sold us a car. No judgment zone and very professional!! Along with courteous and patient with us. Many thanks! More