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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,175 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,175 reviews

May 30, 2018

Farhan is the best !! Farhan was very professional, patient, passionate and prompt with his service to us. We purchased Mercedes Benz M Class after searching for a long tim More

by Vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhan Ghanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you Vicky for taking the time to share your feedback AND for nominating Farhan for the employee of the month! We agree : ) Congratulations on your Mercedes! All the best. Bonnie Gramling GM

May 30, 2018

Great experience from the first time we spoke with Farhan, Great experience with Farhan from the first day we spoke with him , his professionalism was outstanding, he helped with the inspection of the vehicles More

by merc0530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhan Ghanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you for sharing your feedback. We are so pleased to hear about your experience with Farhan. Congratulations on your new vehicle. Sincerely Bonnie Gramling GM

May 30, 2018

Great experience and not high pressure. Everyone at the dealership was very nice to deal with and would recommend it to my friends. Salesman took the time to explain all the features on the More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Gramling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Arnett, Tom Barker
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you Sherry for sharing your experience. Your recommendations are the highest form of flattery and are greatly appreciated. Pleasure meeting you and enjoy your new Mercedes : )!! Sincerely, Bonnie Gramling GM

May 30, 2018

Awesome experience Impressed in how everyone worked as a team. Our salesman knowledge was outstanding. Price were fair . Our vehicle was extremely cleaned for pick up More

by Rmosden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mitchell
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you for choosing Mercedes Benz of Raleigh. We are so pleased to hear about your experience with the team and appreciate you taking the time to share. We look forward to working with you in the future. Best Regards, Bonnie Gramling GM

May 29, 2018

Awesome Everyone is very nice and really worked with me so I could get the right dea for the car I wanted. Great experience and service. More

by Anna Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Gramling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sigmon, Silvio Guzman, Lauren Belmont, JACOB VAN DER KROON IV
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Hi Anna. Thank you for sharing your experience about our team. We are so glad you found the perfect car. Pleasure meeting you and your mom and we look forward to work with you in the future. All the best : ) Bonnie Gramling GM

May 28, 2018

Professional, amazing, respectful, timely Sean was one of the efficient and kind sales person I have had at a luxury dealer. He was thorough and fast, honest and respectful, and truly made yo More

by Sawilson20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Arnett, Tom Barker
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

We are so happy to hear that Sean provided you with excellent customer service. We look forward to providing you with more memorable experiences in the future! Congratulations on your new car and thank you again for your business. Sincerely Bonnie Gramling GM

May 27, 2018

My new 2018 GLE 350 4MATIC This Mercedes dealership provides an optimal combination of a large car inventory, technical knowledge, and flexibility in a professional and friendly More

by MercedesLady444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gissela at the reception, Sam Eckhardt, Bruce Mariani
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Congratulations on your new GLE! Very pleased to here that Bruce and the team provided excellent customer service! Thank you for taking the time to share your experience. Wishing you all the best. Bonnie Gramling GM

May 27, 2018

A very pleasant experience in every way. Bruce Mariana our sales representative was excellent. He gave us full attention without being pushy. After the purchase he spent extra time making sur More

by Toto1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mariani
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

We really appreciate your feedback in regards to Bruce and John. We strive to exceed our customers expectations and your recommendation is the highest form of flattery. Enjoy your vehicle and we look forward to serving your automotive needs in the future. Wishing you the best. Bonnie Gramling GM

May 23, 2018

Amazing Jeff was a huge help and has an amazing personality. I will definitely come back to this dealership in the future. It was very fast too! More

by Mackalna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mitchell
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you for sharing your experience with Jeff. We appreciate you taking the time to share. Very best of luck with your new vehicle and we look forward to helping in the future! Sincerely Bonnie Gramling GM

May 23, 2018

Service Lauren was more helpful than I could’ve imagined. She took care of my issues promptly and thoroughly. I would recommend this dealership to all Benz ow More

by Number1stevey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Belmont
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to share your experience with Lauren. She is a true asset to the team and the kind words mean so much. We are so glad you found your new "home" with us at Mercedes Benz of Raleigh. Welcome to the family. Sincerely Bonnie Gramling GM

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