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Mercedes-Benz of Raleigh
Raleigh, NC
1,186 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,186 reviews
June 18, 2018
Excellent Service On June 15 & 18, 2018, my mom Elsie M Noel and I visited your dealership and received excellent service.The staff were attentive and courteous from th On June 15 & 18, 2018, my mom Elsie M Noel and I visited your dealership and received excellent service.The staff were attentive and courteous from the time we walked in the door until delivery of her new C Class 250 at her home this morning here in Rocky Mt NC. It was truly a first class experience. Mr Brown was friendly, knowlegeable and professional. He showed us empathy in this difficult time in our lives and made the buying experience our pleasure. More
by cxmas2134
June 18, 2018
VIP First Class Service George Brown provided excellent first class service with the purchase of our new E400. He was an advocate for us in working to obtain an excellent pr George Brown provided excellent first class service with the purchase of our new E400. He was an advocate for us in working to obtain an excellent price for our trade-in and out the door price for the new vehicle. If you are looking for a salesperson that will go to bat for you, George is the Man! More
by Mr. B
June 15, 2018
5 star service Outstanding service from the moment we walked in Gissela greeted us warmly at the door and got us a beverage . Our salesmen Travis and George were Outstanding service from the moment we walked in Gissela greeted us warmly at the door and got us a beverage . Our salesmen Travis and George were incredible! They both made the car buying process easy and enjoyable! From start to finish it was the most pleasant transaction we've ever had buying a vehicle. Highly recommend this dealership ! More
by Aandpscott
Employees Worked With
Other Employees :
Ed Sigmon, Tom Barker, Travis Herring
June 14, 2018
Just looking but now I have an incredible car For a while now, I have been looking for a new/used SUV. So we went to test drive a GLA250 (my husband suggested). I didn't like it at all. (More of For a while now, I have been looking for a new/used SUV. So we went to test drive a GLA250 (my husband suggested). I didn't like it at all. (More of a hatchback feel instead of what I was used to.) Silvio Guzman (our sales consultant) was very observant of my comments throughout the test drive and asked simple questions and LISTENED. When we returned to the dealership he suggested I try the GLK350. It was perfect! I had been looking for a low-mileage, SAFE-feeling, smaller SUV. I started driving the car and new immediately that I wanted it (but I didn't say that because you never say that). It handeled so well that I started driving the wrong way towards town instead of 540 as I intended (safely of course but just excited because I had finally found my car). This one had all of the packages I needed and more. We got back to the dealership and went home to talk to the insurance company. We came back that afternoon. Silvio, Mr. Proctor, the paperwork guy, and the Sales Manager (I forgot his name but he was super tall and really nice) stayed past closing to make sure I got the car that day. Then Silvio came outside with us and spent more of his time after hours to make sure I knew how to work all of the different screens. I am very happy with the car and with the ease of the purchase. I would recommend Silvio. He wasn't like most of the sales people at the many dealerships I've dealt with for the past month and a half (one of which looked like he jumped out of the movie "Coming to America"...track suit and all not joking). Silvio wasn't pushy at all. He listened and I ended up driving away happy in my incredible "new to me" car. More
by Happy GLK Owner
June 13, 2018
Good experience with George George was easy to work with, professional not pushy, and reasonable in regards to price. Everyone at the dealership was friendly and made the buying George was easy to work with, professional not pushy, and reasonable in regards to price. Everyone at the dealership was friendly and made the buying process as seamless as it can be. More
by Gbren
Employees Worked With
June 12, 2018
Pleasant experience Salesman Bruce, sales and finance manager were all very professional. Bruce very patiently showed us the features of the car, and kept us informed whe Salesman Bruce, sales and finance manager were all very professional. Bruce very patiently showed us the features of the car, and kept us informed when the car was ready to be picked up. Bruce, along with finance and sales managers, John and Steve made my car buying full of fun. Salesman Silvio helped me on a test driving when Bruce was out of the office. More
by ladyflower
June 09, 2018
Great experience! Salesman was very professional and had the vehicle ready when we arrived to purchase! They vehicle was in excellent condition and purchase was a breez Salesman was very professional and had the vehicle ready when we arrived to purchase! They vehicle was in excellent condition and purchase was a breeze! Great price! More
by Clint M
June 09, 2018
Awesome Experience! Saw vehicle on line on Friday night and it was ready for pick up by noon on Saturday. First vehicle purchased without driving first! Great price and Saw vehicle on line on Friday night and it was ready for pick up by noon on Saturday. First vehicle purchased without driving first! Great price and awesome vehicle! More
by Beth M
June 03, 2018
What a FUN DAY! Never before have I called buying a car fun... but today was different : ) George Brown III my salesman made all the different. George was knowledge Never before have I called buying a car fun... but today was different : ) George Brown III my salesman made all the different. George was knowledgeable, honest, and made the experience fun! George listened and paid attention to what I was looking for in a car and he provided great options. I am looking forward to returning to Leith for my car maintenance service and to George when I purchase my next car. Thank George and Leith and here’s to CONVERTIBLES ! 5 More
by Happy Customer
June 02, 2018
Great Experience Very welcoming and helpful staff. George went above and beyond to make sure that he did everything he could to put me in a new Benz. Very welcoming and helpful staff. George went above and beyond to make sure that he did everything he could to put me in a new Benz. More
by JJ1989
Employees Worked With
