Mercedes-Benz of Princeton

this was our first purchase of a Mercedes E350 2012. It was great experience. Arno displayed great professionalism and honesty. I would recommend Arno Orsini to all my friends and family. there was no sur was great experience. Arno displayed great professionalism and honesty. I would recommend Arno Orsini to all my friends and family. there was no surprises. we love the car. Thank you Arno Joseph & Rosanna C. Aberdeen,NJ More

Hi had a good experience recently at MB Princeton working with Dale Cook on leasing a new vehicle. Dale was extremely helpful and polite and it was a pleasure working with him. He was willing to run multip with Dale Cook on leasing a new vehicle. Dale was extremely helpful and polite and it was a pleasure working with him. He was willing to run multiple leasing scenarios and more importanly share all the detail behind the assumptions which most dealers fail to do. The car delivery process was extremely smooth and efficient. I look forward to working with Dale on our next Mercedes we lease or purchase More

Paul Lai just delivered my fourth lease on a new Benz in a decade. It is hard to believe we have already been acquainted for so long. Paul ranks as one of the most diligent, helpful, detail oriented, hone a decade. It is hard to believe we have already been acquainted for so long. Paul ranks as one of the most diligent, helpful, detail oriented, honest, friendly, intelligent auto lease experts I have ever dealt with, and since I have been driving for over 40 years and consider myself something of a sports car enthusiast ( Fiat, Lexus, Saab, Porsche, etc.) this is not an idle exaggeration. Without reservation I would recommend him as THE go-to guy for anyone interested in a top of the line vehicle with an impressive record for safety, innovation, comfort, reliability and performance. More

MB Princeton, and particularly Paul Lai, sets the gold standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. H standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. He is professional, honest, and straightforward. I have leased three cars from him (and counting), and each experience was pleasant and completely satisfactory. He is a prime, and maybe the only, example that the car dealer-buyer relationship does not have to be adversarial. I look forward to working with him when my lease is up. More

I am not a person who writes reviews frequently and I do it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work and very gentle. He is not a typical sales person who pushes you and confuse to make a decision on the spot. Paul was very polite honest and was very straightforward with his approach. I had good experience with him and would recommend him to anyone without any hesitation. More

My experience with Mercedes Benz of Princeton was and always is excellent. Tom Knobloch Jr. has superior skills and knowledge about the automotive industry. He is also very personable and has years of ex always is excellent. Tom Knobloch Jr. has superior skills and knowledge about the automotive industry. He is also very personable and has years of experience. This specific Mercedes-Benz dealership strives for excellence in customer service and holds the highest regards to quality care of all individuals who enter their showrooms. All of this made purchasing my new vehicle a great experience. I truely appreciate how simple and easy this car buying experience was. Thank you so much Tom Knobloch Jr and all of the wonderful staff at Mercedes-Benz of Princeton. J.Gagliardo More

This is my first Mercedes and I am hooked! Arno Orsini was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW a was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW and it was truly the worst car buying encounter I have ever had. This is my 8th car purchasing/leasing experience and the most rewarding of all. Arno treated me as if I was a VIP customer from the minute I entered the showroom until I drove off in my new car. My brother has been in the car business for over 25 years (out of state) and has always guided me through my transcations. During this time, Arno was extrememly patient with my numerous questions and concerns via email-getting back to me in a timely manner. There were no surpises on the day I signed the financial documents. It was quick and painless. Arno's demonstration of the car was very informative- especially to someone as technilogically deficient as myself! A good product sells itself but the relationship with the customer is the most important aspect of any purchase. More

This is my 3rd vehicle from Dale Cook. He is the best at what he does and really takes the time to understand what the customer wants. He is very patient and finds exactly the right vehicle to meet the need what he does and really takes the time to understand what the customer wants. He is very patient and finds exactly the right vehicle to meet the needs of the customer. This is what the sales process should be at all dealerships but they don't have a Dale Cook on staff. More

Guy and the entire team over there ROCK! Bought my second ML from there and will buy my third and forth and fifth and sixth... well, you get the idea!! :) second ML from there and will buy my third and forth and fifth and sixth... well, you get the idea!! :) More

I was treated like family and felt very comfortable with salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 it salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 its awesome I love it. Paul was very professional,patient and honest through the whole process In the future I will always go back to Paul for all my car needs . Thank You Paul for everything your the GREATEST!!! More