Mercedes-Benz of Portsmouth

Maintenance B Service! Fantastic as always! Easy process and loaner car available for me to use as soon as I checked in! Great advisor (Peter) and super knowledgeable with w Fantastic as always! Easy process and loaner car available for me to use as soon as I checked in! Great advisor (Peter) and super knowledgeable with what I need. Cant praise you guys enough! More

Always a professional pleasure to do business at this dealer In maintaining and operating two older Mercedes automobiles -- a 1973 450SLC coupe and a 2003 S430 sedan -- we have found Mercedes-Benz of Portsmouth In maintaining and operating two older Mercedes automobiles -- a 1973 450SLC coupe and a 2003 S430 sedan -- we have found Mercedes-Benz of Portsmouth always at the top of their game. Efficient, effect, professional and friendly, one could not ask for better tech reps nor service providers. Skilled service of older vehicles would not be possible for American brands, not only because the training is not maintained but also because parts are not inventoried after ten years. It is comforting to know that if I owned an 1899 Mercedes-Benz, I could still obtain parts and service from the company and its dealers. For those of us who enjoy driving these cars for many years, this is of vital importance. More

1 year Service on Mercedes GLC 300 Routine service was accomplished promptly. The service rep, Peter Preteroti, seems to like talking on the phone more than speaking with customers.. At Routine service was accomplished promptly. The service rep, Peter Preteroti, seems to like talking on the phone more than speaking with customers.. At drop off and pick up times he stayed on the phone while I stood directly in front of him. ( I did not even get a "I'll be right with you") Eventually, I found someone else in service who got his attention. I would strongly encourage management to observe his behavior and address this problem. We had used Holloway Mercedes previously and this was NOT a problem. More

Used sales Alex was great in finding exactly what I was looking for. He was professional and courteous at all times. Finance process was a breeze. Hope to mak Alex was great in finding exactly what I was looking for. He was professional and courteous at all times. Finance process was a breeze. Hope to make my next purchase here! Thank you! More

Great Dealer Both Jim Lowell and Mike Collins deliver exceptional service and a great experience. I highly recommend the MB Portsmouth team. Well worth the drive u Both Jim Lowell and Mike Collins deliver exceptional service and a great experience. I highly recommend the MB Portsmouth team. Well worth the drive up North. More

Great staff, phenomenal customer care! My husband and I just recently purchased our first Mercedes through Mercedes-Benz of Portsmouth. Dick in the sales department was very informative, pe My husband and I just recently purchased our first Mercedes through Mercedes-Benz of Portsmouth. Dick in the sales department was very informative, personable and made our car buying experience fun and stress free! More

Amazing last minute service! We realized on a Saturday morning that we were due for our yearly maintenance and an inspection. Called Mercedes of Portsmouth at 11am and was offere We realized on a Saturday morning that we were due for our yearly maintenance and an inspection. Called Mercedes of Portsmouth at 11am and was offered an appt. for noon! We took it and promptly left for our 40 min. trip. We arrived almost 10 mins. late and the service manager was very nice about it. He offered us a brand new car to use while we waited for our service. When we got back, our car was done, and washed! I had a few questions regarding my bluetooth capabilities and he was nice enough to sit in the car with me and answer all my questions! I have a dealership right in my own town, but still prefer to make the drive to Portsmouth, where we purchased the car! Also, while we were waiting, we were looking at the new cars. We were approached by Mike Steere to see if we had any questions. I knew there was a new model coming out and wanted to know if he had a picture of it. He very nicely took us in his office and brought the vehicle up on his computer and gave us plenty of information on it! More

Service with a smile. Peter at Portsmouth MB service department is always an asset,questions are answered accurately and quickly,excellent individual.I have had only comple Peter at Portsmouth MB service department is always an asset,questions are answered accurately and quickly,excellent individual.I have had only complete service details when asked . More

Quick and Easy I found a great looking E-350 on Autotrader.com and followed up with Portsmouth Mercedes for a test drive. Sales process was professional and not pus I found a great looking E-350 on Autotrader.com and followed up with Portsmouth Mercedes for a test drive. Sales process was professional and not pushy, letting me take the lead rather than force feeding. Got a good deal for my Infiniti and negotiated an acceptable loan. They even threw in 2 years of free maintenance. Would recommend this dealership for good value and service. More

Outstanding Service Experience My first service experience with Mercedes Benz was exactly what I had hoped. It was clear that the goal was to make the experience as simple and pleas My first service experience with Mercedes Benz was exactly what I had hoped. It was clear that the goal was to make the experience as simple and pleasant as possible. Very friendly, professional, and efficient service and I will not hesitate to come to Mercedes-Benz of Portsmouth for my future service needs. More