Mercedes-Benz of Portsmouth
Greenland, NH
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Timely, professional, caring assistance My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the problem and fix to it. He gave my car quick attention and fixed the problem in a very timely way. More
Scheduled service, detailing, tires The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loan The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loaner (a very nice loaner) for a few more days. Awesome. More
Very pleasant experience Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of custo Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of customer service team answering my questions. More
Inspection Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectatio Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectations. Customer lounge was very inviting and a great space to wait for your vehicle. Thank you! More
Service Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino an Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino and I had a friend in common. More
My buying experience. Great experience very responsive to all my questions and inquiries. Katrina was a pleasure to work with during my buying process. Highly recommend t Great experience very responsive to all my questions and inquiries. Katrina was a pleasure to work with during my buying process. Highly recommend this dealership. More
Outstandingly! From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professio From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professional employees throughout the company. Thank you for such great care More
Just a annual inspection, but still great service Easily made appointment for annual inspection on-line. Peter, as always, greeted me warmly and was very professional in completing the check-in docum Easily made appointment for annual inspection on-line. Peter, as always, greeted me warmly and was very professional in completing the check-in documents and making sure I had an opportunity to describe any issues I had with car (none). Offer of free wash was made, but rejected due to upcoming storm. Work done on time. Spent a great time speaking with Les in sales (he has sold me my last three MBs). Check out was easy; the lounge was clean (as were the bathrooms), and the Keurig was well-stocked. Great experience, as always. Dennis More
First service This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank you! More
B Service GLK250 Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! More