Mercedes-Benz of Portsmouth

Great Experience The team at Mercedes Benz of Portsmouth, made my transition to this new lease a breeze! They were helpful and timely and I couldn't be happier with my The team at Mercedes Benz of Portsmouth, made my transition to this new lease a breeze! They were helpful and timely and I couldn't be happier with my new car. I highly suggest giving them a call and taking a test drive. You never know what deal they may find you. More

Paddle shifter left side rattling ---- replaced Excellent as always. However, I did have to call to determine that replacement parts were in. Parts Dept folks always pleasant and helpful and respo Excellent as always. However, I did have to call to determine that replacement parts were in. Parts Dept folks always pleasant and helpful and responsive. More

The Saint They always go the extra mile to make sure every thing is done right. Ive been servicing with this dealership for over 30 years.Very satisfied every t They always go the extra mile to make sure every thing is done right. Ive been servicing with this dealership for over 30 years.Very satisfied every time. More

service of trans I had to have Transmission replaced, Peter was great as usual was very professional and helped me out very much a loaner ca I had to have Transmission replaced, Peter was great as usual was very professional and helped me out very much a loaner car while getting car fixed was great. He has saved me in numerous situations, Thank you Peter again....... More

Service Yes I'm been very happy with the service for the last 4 years. I purchased my vehicle there four year ago and have had it service there, I have alway Yes I'm been very happy with the service for the last 4 years. I purchased my vehicle there four year ago and have had it service there, I have always been pleased with the friendlyness of the staff. More

NH motor vehicle inspection. Needed to ave my car inspected also install a front number plate mount. Changed residence to Portsmouth from Pensacola, FL. Since Florida has no fro Needed to ave my car inspected also install a front number plate mount. Changed residence to Portsmouth from Pensacola, FL. Since Florida has no front tags, I needed a bracket mounted to facilitate the required NH front tag. At the state DMV office the day before, I was informed I needed to have the car inspected right away (within 3 days). Called Peter the next day. He said to bring it in ans he'd have it taken care of while I wait In about 20 minutes, I was on my way! GREAT (as always)! More

Multi Media Problem I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, w I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, without an appointment, to see if the car had registered a code. It had, indicating that there was an update available that would fix the problem. I made an appointment, brought the car in and the problem is fixed. Could not have been easier. Thank you, John Kuliga, for your excellent service. More

Very efficient and friendly service My first service visit. Very efficient and friendly. I liked receiving the update via text message. Loaner car was very convenient. Car was ready My first service visit. Very efficient and friendly. I liked receiving the update via text message. Loaner car was very convenient. Car was ready as promised. More

GREAT STAFF...LONG WAIT John McMarrow and other staff members did a good job in communicating with me; however, I did not get my car until about 30 days after my inquiry. Fr John McMarrow and other staff members did a good job in communicating with me; however, I did not get my car until about 30 days after my inquiry. From my understanding, the other dealerships did not cooperate smoothly to get my vehicle to the Portsmouth location. Overall, now that I have my C43, I am very happy. I would easily rated this review 5 stars if it was not for the long delay. More

Peter P is always so accomodating and thorough The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle wh The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle when I pick up. Peter always calls to explain the details of the repair and if its not accomplished what the down side will be. He is always reasonable and I m sure that all will be taken care of. Regards paul gagne More