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Mercedes-Benz of Portsmouth

Greenland, NH

4.3
153 Reviews

309 Portsmouth Avenue

Greenland, NH

03840

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Showing 153 reviews

February 06, 2017

First Class The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean c More

by jflk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share your comments and feelings about your experience with our service department. We truly appreciate your business and hope to work with you for years to come! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

Check engine light was n on Bluetec again. First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven th More

by skpmurfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Jack Hartwell, Peter Preteroti
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

It’s great to hear that your visit with our service department earned a 5-star rating! It’s also great to know that our staff was able to assist you with getting your vehicle back on the road in a timely manner! We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

New Vehicle Excellent product knowledge, fair pricing. Jim had taken me out on the vehicle several time to familiarize me with all of the key features of the aut More

by joe.serrecchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, James Lowell
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

We’re glad that Jim was able to assist you with familiarizing you with all the key features of your new Mercedes-Benz. We appreciate you choosing Mercedes-Benz of Portsmouth as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Mercedes-Benz! Please come back and see us again soon! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

Service My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect More

by dn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are happy to hear that our service department has provided you with outstanding customer service! We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

February 03, 2017

Purchase and follow up visit vechile controls Jim Lowell was a pleasure to deal with . He was friendly , knowledgeable and most helpful . Jeremy Copp was also a pleasure to deal with . He was able More

by ICEPALACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, James Lowell
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience with Jim Lowell and Jeremy Copp! It is so nice to hear that they helped to make your buying experience such a positive one! Enjoy your Mercedes-Benz we look forward to serving you in the future! Sincerely, Mercedes-Benz of Portsmouth

February 01, 2017

All thumbs up! Loved buying a car here. NO pressure. Felt like people really listened to me and helped me get exactly what I wanted. Dick Mariano was the perfect pe More

by AbbyC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano, Tom Wood
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

Congratulations on your new Mercedes-Benz! We welcome you to the Mercedes-Benz of Portsmouth's family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Dick, Bethany, Jeremy, Tom and John know how pleased you are with their service. They are all true assets and we are lucky to have them all on the Mercedes-Benz of Portsmouth's Team! Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Mercedes-Benz! Sincerely, Mercedes-Benz of Portsmouth

January 30, 2017

Wonderful experience I have never enjoyed buying a car before. Too much haggling and options. Alex asked enough questions about what I liked so that when I got there the c More

by gerrygallin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Alex Olivares-Thompson
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share your comments and feelings about Alex. He is a valuable team member that goes above and beyond to meet our client’s needs and we are so pleased that was your experience. It is truly rewarding to see your comments about your experience. Thank you very much for your feedback! Enjoy your Mercedes-Benz! Sincerely, Mercedes-Benz of Portsmouth

January 30, 2017

Very Pleased! Everything about our buying experience was first rate. The sales staff was extremely knowledgable and courteous. We could not be more pleased with our More

by Bob & Karen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, John McMorrow
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

On behalf of the Mercedes-Benz of Portsmouth Team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing you in the future! Sincerely, Mercedes-Benz of Portsmouth

January 30, 2017

Fantastic! We has a wonderful experience. Efficient and enjoyable all around from the initial contact on line until the follow up call a few days after we broug More

by qcarbuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Mike Steere
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

Hearing that you had “Wonderful, Efficient and Enjoyable” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of Portsmouth, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

January 30, 2017

BAR NONE BEST BUYING EXPERIENCE YET It came down to c-300 or c-43.John was just patient with me while I decided on the c-43 because I was not sure which way to go.Very straight forward j More

by Kevin Philbrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, John McMorrow, Peter Preteroti
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

We’re glad that John and Jeremy were able to address your purchasing needs. They are both valuable team members that go above and beyond to meet our client’s needs! We appreciate you choosing Mercedes-Benz of Portsmouth as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Mercedes-Benz! Please come back and see us again soon! Sincerely, Mercedes-Benz of Portsmouth