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Mercedes-Benz of Portsmouth

Greenland, NH

4.3
153 Reviews

309 Portsmouth Avenue

Greenland, NH

03840

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Showing 153 reviews

February 23, 2017

Perfect I purchased a vehicle with absolutely NO effort. The person that assisted me was soooo nice, knowledgeable and professional. I did not want to be seen More

by RICKH
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Sweetser
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience working with Jody. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We couldn't be happier that Jody provided you with a great buying experience and honored all your requests! Sincerely, Mercedes-Benz of Portsmouth

February 22, 2017

Excellent Experience The service and follow up was excellent. I would recommend Portsmouth Mercedes without hesitation. They even delivered my new car to the location I s More

by tasca0
Recommend Dealer
Yes
Employees Worked With
Katrina Arsenault, Jeremy Copp
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to assisting you again in the future! Sincerely, Mercedes-Benz of Portsmouth

February 21, 2017

Great service!!! Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recom More

by drpeteg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

It’s great to hear that your visit with our service department and working with John earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend! We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mercedes-Benz of Portsmouth

February 21, 2017

Reliable Service I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I wo More

by SANDRA.LORUSSO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share this great review on your experience working with Peter in our Service Department. We are happy to hear that he provided you with a great experience and that you would recommend our service center to anyone with a Mercedes. Thank you! Sincerely, Mercedes-Benz of Portsmouth

February 20, 2017

Knowledgable, friendly staff John greeted us in a warm friendly manner. He asked the right questions and was able to get me in to my car of my dreams. He spent a great deal o More

by mkgirl43
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, John McMorrow
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

On behalf of the Mercedes-Benz of Portsmouth team, we thank you for allowing us to earn your business. We will make sure that John knows how pleased you are with his service! We look forward to serving you in the future. Sincerely, Mercedes-Benz of Portsmouth

February 20, 2017

Great Experience!!! I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. Th More

by britman10000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Les Barker
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thanks for making the the trip to Mercedes-Benz of Portsmouth for your purchase of your Mercedes-Benz! We appreciate you choosing us as we recognize that you had many different dealers to choose from! It’s great to know that it’s an experience you have recommended to friends and family as well. Please come back and see us again soon! Sincerely, Mercedes-Benz of Portsmouth

February 20, 2017

Beautiful GLA We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this More

by RTHIBOD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn’t be happier that Bethany, Dick and Jeremy were able to provided you with a great car buying experience. They are all true assets and we are lucky to have them on the Mercedes-Benz of Portsmouth's team. We hope you are enjoying your Mercedes-Benz, please come back to visit anytime! Sincerely, Mercedes-Benz of Portsmouth

February 20, 2017

Labor fees too expensive 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not More

by ZHAMENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kuliga
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Hello George, Thank you for taking the time to write your review. We are sorry that you feel that way George. At Mercedes-Benz of Portsmouth we are committed to fair, honest pricing. Our service manager Rich Murray has tried to reach out to you over the past 10 days and has left you several voicemail's to try and speak with you about a resolution but unfortunately he still has not gotten a return phone call from you. We value our customers and truly would like to speak with you about this. Please give Rich Murray a call back on his direct line (603) 610-6804, when you have a free moment. He looks forward to speaking with you George. Sincerely, Mercedes-Benz of Portsmouth

February 17, 2017

road service I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interp More

by JSTONEYH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 19, 2017 -

Mercedes-Benz of Portsmouth responded

We are happy to hear that you had a great experience with Mercedes Roadside Assistance. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for taking the time to share this! Sincerely, Mercedes-Benz of Portsmouth

February 16, 2017

Fantastic Customer Service! My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what m More

by OSCAR.SINGSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 19, 2017 -

Mercedes-Benz of Portsmouth responded

On behalf of us all at Mercedes-Benz of Portsmouth, we would like to thank you for sharing this great review about your experience with working with Peter in our Service Department. We are happy to hear that he has provided you with an excellent experience we strive to provide all our customers! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

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