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Mercedes-Benz of Portsmouth

Greenland, NH

4.3
153 Reviews

309 Portsmouth Avenue

Greenland, NH

03840

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Showing 153 reviews

March 07, 2017

Purchased a used E350 The process was very easy. I called Les and indicated the vehicle that I was interested in. We set up an appointment and the vehicle was ready for More

by DLB611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Les Barker
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business! We couldn’t be happier that Les and Jeremy provided you with a great car buying experience. They are a true asset and we are lucky to have both of them on the Mercedes-Benz of Portsmouth team. We hope you are enjoying your new Mercedes-Benz, please come back to visit anytime! Sincerely, Mercedes-Benz of Portsmouth

March 07, 2017

Excellent experience We had a great experience in shopping and purchasing our new vehicle. The sales team was very helpful and patient while we looked at multiple vehicles More

by FF_ACARROLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Sonny Gregory, Alex Olivares-Thompson
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Mercedes-Benz of Portsmouth with only the best there is to offer. It’s so nice to hear that the sales team and finance team helped to make your experience such a positive one. Enjoy your new Mercedes-Benz! We look forward to serving you for many many years to come! Sincerely, Mercedes-Benz of Portsmouth

March 06, 2017

Purchase new GLC300 Dick Mariano was great to work with. I can safely recommend him. Jeremy in the Finance department was also very helpful. Very easy process start to More

by Bob K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Dick Mariano
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

We are thrilled that you enjoyed your experience with Jeremy and Dick. We will be sharing your feedback amongst our team. Enjoy your new Mercedes-Benz and please come visit us again soon! Sincerely, Mercedes-Benz of Portsmouth

March 06, 2017

great service This dealership delivers on great service from check in to leaving with a clean car. They treat me with respect and as an old customer that I am. More

by HARLANCUTSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Mercedes-Benz of Portsmouth with only the best there is to offer! Come visit us again soon! Sincerely, Mercedes-Benz of Portsmouth

March 06, 2017

Service department I have been very pleased with the service department at Mercedes of Portsmouth so far. Every time I go in I find the sales staff very pleasant and acc More

by mwdrapeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn’t be happier that you have been "very pleased" with our service department! Thank you also for taking the time to provide us with this feedback on the details of what the regular service involves we will be sure to pass your feedback to the service manager and see what we can do to better explain what the regular service involves! Thank you! Mercedes-Benz of Portsmouth

March 06, 2017

It was awesome! Everything from start to finish was fantastic! They were incredibly kind and got me an epic deal and an epic car. I couldn't be happier! More

by victoria.arlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lowell
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

Hearing that you had “fantastic” experience and that you got a "epic deal and an epic car" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of Portsmouth, we wish you many happy miles in your new Epic Mercedes-Benz! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

March 06, 2017

Another satisfied customer We have been customers of Mercedes Benz in Portsmouth since we moved to New Hampshire in 2004. We have had consistent satisfaction with all our dealin More

by RFHATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Les Barker
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write about your experience. Thank you also for your continued business! It is wonderful to hear that Jeremy and Les were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Sincerely, Mercedes-Benz of Portsmouth

March 03, 2017

GREAT CAR We needed a car with drive assistance with a 2011 tradein with another 12500 miles available. Salesman Mariano quickly sifted through the inventory to More

by SPARMAKER37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Mariano, Jeremy Copp, Jeremy Copp, Dick Mariano
Mar 15, 2017 -

Mercedes-Benz of Portsmouth responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Mercedes-Benz of Portsmouth. We wish you safe travels in your new Mercedes-Benz and look forward to seeing you again soon! Sincerely, Mercedes-Benz of Portsmouth

February 28, 2017

Great buying experience! Les Barker is a great sales person, I couldn't ask for a better experience. Tom Wood made this sale because he was fair on the trade and on the sellin More

by MOONEYM20C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Les Barker, Peter Preteroti, Tom Wood
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Les and Tom were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Happy and safe driving! Sincerely, Mercedes-Benz of Portsmouth

February 27, 2017

Still waiting on my 2014 SLK 250 I agreed to purchase a 2014 SLK 2014 from this dealership. I went into test drive February 10th and agreed to purchase the car. It was supposed to b More

by aradanovics
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Alex Olivares-Thompson
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Hello Tony, On behalf of Mercedes-Benz of Portsmouth, I would like to apologize for your frustrating experience. The situation you’ve described is not typical for our dealership. The frustration you encountered due to us having to wait for the auction house to send to us the title so we can deliver you the vehicle is understandable. We do apologize that it has taken so long to get that title from the auction house. Your business and your satisfaction is very important to us! If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Bethany Juneau Business Development Director Mercedes-Benz of Portsmouth (603) 610-6816

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