Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews
Call Service Center (971) 340-4573

1,502 Reviews of Mercedes-Benz of Portland - Service Center

Sort by
May 15, 2022

Kind nice people and prompt and I didn't have to wait long good service More

by KGRILEY7777
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 17, 2022 -

Mercedes-Benz of Portland responded

Thank you for trusting us to get you back on the road swiftly and recognizing our friendly service!

May 14, 2022

Mark Tower has been great to work with each time. Great team, nice showroom and eating area. More

by CEMSITES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 17, 2022 -

Mercedes-Benz of Portland responded

It is fantastic to earn your business and be recognized for our 5-star worthy team of great associates like Mark!

May 12, 2022

Always attentive and always honest with their estimates. Been using them for the past 5 or so years and always a great service department. More

by JOECHRISTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 12, 2022 -

Mercedes-Benz of Portland responded

Hi Joe, We appreciate your customer loyalty and 5-star rating for the great, attentive experience given by our team.

May 11, 2022

Andy did a really great job of explaining what was going to happen to my car. More

by Will Farra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevado
Report | Print
May 11, 2022 -

Mercedes-Benz of Portland responded

Peace of mind is priceless as a customer and we're glad Will could provide that for you. Thank you for the 5-stars, Will!

May 11, 2022

Everytime I have had my vehicle serviced I am cared for with the utmost excellence. Every experience is is the best I have ever had. The service team is wonderful and they make sure I am taken care of. I More

by kattempleton.templeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
May 12, 2022 -

Mercedes-Benz of Portland responded

Hi Kat, We appreciate your 5-star recommendation and the trust you have placed with us to take pristine care of your auto needs. Thank you for your customer loyalty and business!

May 10, 2022

Excellent service. Reasonable price from dealer.Despite appointment had to wait a bit longer than planned. More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 10, 2022 -

Mercedes-Benz of Portland responded

We are proud to provide excellent service to our valued customers who trust us to maintain their vehicle. Thank you for your patience and 5-stars!

May 06, 2022

The person I work with on check in is very unhelpful, doesn’t return calls or texts. Have to call reception to find out the status of my car. Even though he says text anytime and I’ll get back to you. More

by KURTCHIAPUZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t see his name listed
Report | Print
May 06, 2022

Excellent Service experience. The best I have seen in a long time. The work was done on time. Everyone was ver professional. More

by JOHNJUL.OLEINIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 07, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars and confirmation of your timely, professional experience!

May 05, 2022

Rod is the most professional service manager with whom I have ever worked. Saying a lot because I am a pretty old guy Who has owned a number of Mercedes-Benz. More

by RICK@TALLEYRESEARCH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
May 05, 2022 -

Mercedes-Benz of Portland responded

Hi Rick, We appreciate your sincere compliment for Rod and thank you for the 5-star, feedback!

May 03, 2022

As a person of color I didn’t feel very welcomed. I know the experience could be better. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
1
...
98
99
100
...
151