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Mercedes-Benz of Portland - Service Center
Portland, OR
1,504 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,504 Reviews of Mercedes-Benz of Portland - Service Center
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Verified Customer
July 17, 2022
The service advisor took particular care to fully understand the issue I was having with the car. He had the necessary work done quickly and followed up a week later to ask that I bring the car back understand the issue I was having with the car. He had the necessary work done quickly and followed up a week later to ask that I bring the car back in so he could check up on the repair to see if the car was still performing correctly. I felt he had done everything he could and more to help resolve the issue in a pleasant and professional manner. Excellent customer service. More
by PAUL@WESTERNMEALSLLC.COM
Employees Worked With
Mark Tower
July 15, 2022
Polite people were quick to be sure I've been helped soon after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. More
by EUPHONIOUS.WHALE
Employees Worked With
Rob Soprito
July 15, 2022
I called to replace a damaged tire that needed to be ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. More
by ELWOOD.COSLETT
Employees Worked With
Sean poppelwell 5 stars
July 15, 2022
Attentive professional staff. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. More
by S B
Employees Worked With
Mark Tower
July 15, 2022
Thank you for making sure we had a loaner car this time while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpfu while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpful to know that a company you love and respect has your back when hard times come. More
by GREGG776
Employees Worked With
Andy Acecavdo
July 14, 2022
I continue to take my car in but the issues has not been fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fu fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fuel and problem still exist. More
by SARAH QUAY
Employees Worked With
Mo Abujamous, Mark Tower
July 14, 2022
I love your dealership ! Several times you’ve helped me with no charge . Everyone there is upbeat . Several times you’ve helped me with no charge . Everyone there is upbeat . More
by PEGGYBARR
Employees Worked With
