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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,520 Reviews
Call Service Center (971) 340-4573

1,520 Reviews of Mercedes-Benz of Portland - Service Center

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August 30, 2022

I felt like a huge inconvenience to my service representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the gara More

by JEANANDKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod Soprito
Report | Print
August 28, 2022

It was the best service experience I I have had. Matt is a great technician and everybody was super friendly and answered all my questions More

by EVAN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert
Report | Print
Aug 31, 2022 -

Mercedes-Benz of Portland responded

Hi Evan, thank you for sharing your experience here at Mercedes0Benz of Portland. I'm happy to see Matt provided friendly and informative service.

August 27, 2022

Shawn is awesome, taking care of me. I appreciate the professionalism of the place and communication was awesome! My car runs great now. More

by DOWNEYJOSEPHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Aug 30, 2022 -

Mercedes-Benz of Portland responded

Hello. Thank you greatly for visiting us at Mercedes-Benz of Portland and for appreciating the way our Service Team delivers quality 5-star customer care. It's wonderful to know that your vehicle is now running properly. Our team is available should you require any extra help in the future.

August 26, 2022

Was great to work with the service team, they always make my laugh. Life is to short, make the best of it, enjoy driving my Mercedes-Benz. More

by MICHAEL@AUTOWERKSNW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower
Report | Print
Aug 26, 2022 -

Mercedes-Benz of Portland responded

Hi Michael, Our team is pleased to hear you had a great service appointment accompanied by lots of laughs. We agree 100%, life is way to short to not laugh and have a good time. We sincerely appreciate the review and your business. See you again soon!

August 22, 2022

Great dealership. The best people (team). Knowledgeable, professional and caring service staff. People you can trust to be honest More

by GWATKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the feedback and kinds words. Knowledge, professionalism and honesty is important to us. We're happy to hear you had such a great experience at Mercedes-Benz of Portland. Please don't hesitate to stop by for any questions or needs. We look forward to seeing you again soon.

August 22, 2022

They said what we’re going to and they did it in much less time than what Wilsoville said it would take. Thank you Downtown Mercedes’ Benz. More

by ICHANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sanchez Vargas
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for your feedback and business at Mercedes-Benz of Portland! We're pleased to learn your time was efficient and needs were met. Please let us know if you need anything in the future.

August 22, 2022

Excellent service writer and the courtesy of a loaner when asked for. Work done on time. More

by VISTA-HOUSE
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service department! Our team is happy to hear your were able to get a loaner vehicle and the work was completed on time. We appreciate your business and look forward to working with you again soon.

August 22, 2022

Great service every time! Super quick and done in efficient manner. Never disappointed and will continue to go back More

by DEIONTEWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service Department. Our team is thrilled to learn you've received quick and efficient service at each visit. We look forward to working with you again soon. Until then, safe driving!

August 20, 2022

Was treated very professionally by Mark Tower. Routine maintenance performed expeditiously while I waited comfortably in the waiting area. A totally favorable experience More

by cdvankoten
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great review and for taking the time to share your recent service experience at Mercedes-Benz of Portland. Our team is happy to hear you had a favorable experience and received professional service from Mark. Thank you for working with us and we look forward to seeing you again soon!

August 19, 2022

Service and attention to details bare the hallmark of Mercedes Benz of Portland. Everyone is helpful and concerned with your well-being and satisfaction. Thanks for an enjoyable experience on every visit More

by DEBBIEVWARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Portland responded

The pleasure is all ours, Debbie! Thank you for trusting us to carry out your auto needs and provide an attentive and first class visit on a consistent basis.

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