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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,504 Reviews

1,504 Reviews of Mercedes-Benz of Portland - Service Center

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August 22, 2022

Excellent service writer and the courtesy of a loaner when asked for. Work done on time. More

by VISTA-HOUSE
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service department! Our team is happy to hear your were able to get a loaner vehicle and the work was completed on time. We appreciate your business and look forward to working with you again soon.

August 22, 2022

Great service every time! Super quick and done in efficient manner. Never disappointed and will continue to go back More

by DEIONTEWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service Department. Our team is thrilled to learn you've received quick and efficient service at each visit. We look forward to working with you again soon. Until then, safe driving!

August 20, 2022

Was treated very professionally by Mark Tower. Routine maintenance performed expeditiously while I waited comfortably in the waiting area. A totally favorable experience More

by cdvankoten
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great review and for taking the time to share your recent service experience at Mercedes-Benz of Portland. Our team is happy to hear you had a favorable experience and received professional service from Mark. Thank you for working with us and we look forward to seeing you again soon!

August 19, 2022

Service and attention to details bare the hallmark of Mercedes Benz of Portland. Everyone is helpful and concerned with your well-being and satisfaction. Thanks for an enjoyable experience on every visit More

by DEBBIEVWARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 19, 2022 -

Mercedes-Benz of Portland responded

The pleasure is all ours, Debbie! Thank you for trusting us to carry out your auto needs and provide an attentive and first class visit on a consistent basis.

August 19, 2022

I’ve always felt part of the family at MB of Portland and I can’t imagine going anywhere else for service. Great job! More

by GARYZ4571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

August 18, 2022

They were friendly, yet professional and courteous and everything was just great! I like that they text me to keep me abreast of pick up time or whatever. Thanks so much!!! More

by DOGLADEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 18, 2022 -

Mercedes-Benz of Portland responded

It is our great pleasure to work with you and provide quality service for your auto needs. From our staff to you, thank you for the compliments on the friendly, professional, and courteous experience you enjoyed.

August 17, 2022

It was easy to make an appointment, was quickly greeted upon arrival and work was completed in timely manner. More

by ELRODPDX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 18, 2022 -

Mercedes-Benz of Portland responded

Our Service Team is glad to have been quick and friendly during your visit. Mercedes-Benz of Portland takes great pride in providing amazing experiences and hopes to do so again for you!

August 16, 2022

Service was quick and they kept me updated! ! Excellent job! Would recommend these guys for car choice and service work. More

by BLAKE.PRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 16, 2022 -

Mercedes-Benz of Portland responded

Hello Blake, Our service team appreciates your business and the opportunity to complete the maintenance needs for your vehicle. We hope to work together again in the future!

August 16, 2022

Very pleased with the efficiency and professionalism of the staff. They were very courteous and treated you with respect. They were very honest and forthright and did not make any promises they could not k More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie, Andy, Mark.
Aug 16, 2022 -

Mercedes-Benz of Portland responded

Hi Randy, It is a delight to receive your personal recommendation in terms of the efficiency and professionalism you encounter with our courteous, respectful staff. Thank you for your business and trusting us with your auto needs to service and perform the necessary quality inspection. Safety first and enjoy the open road!

August 16, 2022

I can’t even begin to explain the level of customer service I received from Brandon with Mercedes of Portland. Probably by far the best service I’ve ever had with my car. Thank you x thousand!! More

by SARAH QUAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Aug 16, 2022 -

Mercedes-Benz of Portland responded

Hello Sarah, We'll be sharing your feedback with Brandon and are pleased to know that he exceeds your expectations in terms of service. Your gratitude by recommending us with 5-stars is truly appreciated!

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