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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,507 Reviews

1,507 Reviews of Mercedes-Benz of Portland - Service Center

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August 31, 2022

Wherever first person taking care me was very nice and helpful, and answered all the questions clearly More

by ISIDRO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Frentsos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John F
Sep 02, 2022 -

Mercedes-Benz of Portland responded

Hello - we are pleased to see our team was able to address all of your questions. If there is anything further we can do to help, please don't hesitate to stop by Mercedes-Benz of Portland.

August 30, 2022

The people who work here are so nice to me, I like the service, thank you! More

by LIXIONGCHEN
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 30, 2022 -

Mercedes-Benz of Portland responded

We are always happy to offer you nice interactions here at Mercedes-Benz of Portland. We look forward to seeing you again.

August 30, 2022

The services are reliable and communication from Rod S was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department More

by THEMUNRO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod s, Rosie
Aug 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for your honest feedback. We are pleased to know you enjoyed working with us, and we will be sure to share your comments in regards to online scheduling with our management team. Until your next visit, we wish you safe travels!

August 30, 2022

Quick and attentive above and beyond answered all my questions always great to work with More

by computerguynw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Mercedes-Benz of Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help at Mercedes-Benz of Portland.

August 30, 2022

Fast service and clear communication. Fixed my issues completely. Friendly and helpful people as well More

by Menzerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Mercedes-Benz of Portland.

August 30, 2022

It gorgeous and clean. Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie More

by SUSIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Blumenberg
Aug 31, 2022 -

Mercedes-Benz of Portland responded

Thanks for reviewing us and rating us 5 stars. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing Mercedes-Benz of Portland.

August 30, 2022

Was able to get 2 cars repaired same day. Very prompt and courteous. Thank you More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 31, 2022 -

Mercedes-Benz of Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help at Mercedes-Benz of Portland.

August 30, 2022

I felt like a huge inconvenience to my service representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the gara More

by JEANANDKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod Soprito
August 28, 2022

It was the best service experience I I have had. Matt is a great technician and everybody was super friendly and answered all my questions More

by EVAN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert
Aug 31, 2022 -

Mercedes-Benz of Portland responded

Hi Evan, thank you for sharing your experience here at Mercedes0Benz of Portland. I'm happy to see Matt provided friendly and informative service.

August 27, 2022

Shawn is awesome, taking care of me. I appreciate the professionalism of the place and communication was awesome! My car runs great now. More

by DOWNEYJOSEPHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 30, 2022 -

Mercedes-Benz of Portland responded

Hello. Thank you greatly for visiting us at Mercedes-Benz of Portland and for appreciating the way our Service Team delivers quality 5-star customer care. It's wonderful to know that your vehicle is now running properly. Our team is available should you require any extra help in the future.

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