Mercedes-Benz of Portland - Service Center
Portland, OR
1,507 Reviews of Mercedes-Benz of Portland - Service Center
Wherever first person taking care me was very nice and helpful, and answered all the questions clearly helpful, and answered all the questions clearly More
The services are reliable and communication from Rod S was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department. Rosie was excellent and quick once I got through to her. More
Quick and attentive above and beyond answered all my questions always great to work with questions always great to work with More
Fast service and clear communication. Fixed my issues completely. Friendly and helpful people as well Fixed my issues completely. Friendly and helpful people as well More
It gorgeous and clean. Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie More
I felt like a huge inconvenience to my service representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the gara representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the garage” just hit the unlock and look for the lights”. I had an incorrect error message on starting the car which required about 30 minutes to reprogram. The second time I had an unfamiliar message on the dash and returned to the rep who seemed very irritated. I would have expected a dealership with premium service to take me to the car and start the car to confirm all service was complete and done correctly. More
Shawn is awesome, taking care of me. I appreciate the professionalism of the place and communication was awesome! My car runs great now. I appreciate the professionalism of the place and communication was awesome! My car runs great now. More