Mercedes-Benz of Portland - Service Center

Good communication regarding service. Location is a bit inconvenient and amenities in the waiting area are not as good as the deal where I bought my last 2 vehicles. Location is a bit inconvenient and amenities in the waiting area are not as good as the deal where I bought my last 2 vehicles. More

Just dropped my car, took a coffee and then Andy help me out to get through the process in a really smooth way. Have to wait for a while but after an hour or so got my car washed and shining. Great work! out to get through the process in a really smooth way. Have to wait for a while but after an hour or so got my car washed and shining. Great work! More

I have always gotten good service from Mercedes’ of portland until now I brought a new S580 and took a while to get the part in and still didn’t fix the problem portland until now I brought a new S580 and took a while to get the part in and still didn’t fix the problem More

The service center has always treated me with respect and understanding of my situation. They have consistently solved my problems. understanding of my situation. They have consistently solved my problems. More

No hassle, they did not add on more other works that was not necessary. I was happy with this service. not necessary. I was happy with this service. More

The service technicians did I a good job on my services but my reservation which I made online was lost in the system which caused a 20 minute delay initially and the technician needed to confirm my parts but my reservation which I made online was lost in the system which caused a 20 minute delay initially and the technician needed to confirm my parts actually were in stock. Disappointing that the online app doesn’t seem to be connected with the service department. More

Professional, helpful, and friendly. I trust their work and ethical standards. Good outfit to deal with. I trust their work and ethical standards. Good outfit to deal with. More

I am always greeted with a smile. They do very good thorough work, and the service manager, Rod Soprito, is top notch! They do very good thorough work, and the service manager, Rod Soprito, is top notch! More

Excellent hospitality. So cooperative, polite Updating the work in timely manner. In a nutshell they own an excellent customer service. So cooperative, polite Updating the work in timely manner. In a nutshell they own an excellent customer service. More

Even though the service department was very busy I was greeted with a friendly smile and helped out very fast and with accuracy. Very much appreciated these days. The place was clean and I felt safe greeted with a friendly smile and helped out very fast and with accuracy. Very much appreciated these days. The place was clean and I felt safe More