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Mercedes-Benz of Portland - Service Center
Portland, OR
1,517 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,517 Reviews of Mercedes-Benz of Portland - Service Center
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November 24, 2022
My car was dropped off at 11am. After shuttling me to the dealership and having me wait an hour and a half, at 5:30pm they finally looked at my car, decided the initial repairs were After shuttling me to the dealership and having me wait an hour and a half, at 5:30pm they finally looked at my car, decided the initial repairs were not good enough, and sent me home in a rental. The next day, magically, the car is actually fine, and they can do the alignment. I would have appreciated more transparency. Why was the car suddenly okay? The also did all four tires for the alignment, even though the repair shop and my insurance had said it just needed the front two aligned. This meant we had to put in a supplemental claim to my insurance. More
by bailey.pederson
Verified CustomerEmployees Worked With
Sean Popplewell
November 23, 2022
I spending$ 2560 Dallas for the oil change service and ask them to helping me take the service d light off but they tell me take it off by myself I don’t lie to service you at all ask them to helping me take the service d light off but they tell me take it off by myself I don’t lie to service you at all More
by WINGNG854
Employees Worked With
Sean
November 22, 2022
Quick, friendly service and quality workmanship. Promptly changed oil and filter in my smart car, and at a reasonable price. Also liked the ambiance and snacks in the waiting area. Promptly changed oil and filter in my smart car, and at a reasonable price. Also liked the ambiance and snacks in the waiting area. More
by mbrawn0
Employees Worked With
November 20, 2022
My rep Mark was very thorough and polite. He explained things clearly and got my service done quickly since I had scheduled as a wait around client. He explained things clearly and got my service done quickly since I had scheduled as a wait around client. More
by JPAT26
Employees Worked With
Mark Tower
November 19, 2022
I worked with Joseph and Mylee and found them both to be capable, professional, well informed and helpful. capable, professional, well informed and helpful. More
by MINISTEROFCULTURE
November 17, 2022
Good service. Nice people. BUT my estimated wait times were never even close to actual. Nice people. BUT my estimated wait times were never even close to actual. More
by PAUL.BOURINSKIE
Employees Worked With
November 15, 2022
Every time I bring my car in, I spend a lot of money and something new mysteriously happens. I’m still waiting to hear back from the service tech. I’ve reached out 3 times and have yet to receive a response something new mysteriously happens. I’m still waiting to hear back from the service tech. I’ve reached out 3 times and have yet to receive a response. More
by ANGEL
Employees Worked With
Sean Popplewell
