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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,517 Reviews
Call Service Center (971) 340-4573

1,517 Reviews of Mercedes-Benz of Portland - Service Center

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December 29, 2022

I have been taking my Mercedes to your dealership for more than 30 years. I trust your employees. More

by LWOLF1602
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Dec 30, 2022 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to leave us a 5 star review. We're so thankful that you've trusted us with your vehicle needs and appreciate the relationship we've built together!

December 29, 2022

Great service, easy to get a ride while waiting, lobby is available with good coffee supplied More

by THARMON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha the scheduler, Arthur Dimalanta
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Dec 30, 2022 -

Mercedes-Benz of Portland responded

Hi! Thank you so much for the 5 star review. We look forward to seeing you again in the future!

December 28, 2022

Your mechanic lied about not finding a problem with my newly purchased car. I'm a 72 year old female who diagnosed the area and several options for what the problem might be. I was correct. Mercedes PDX m More

by B Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone in service of used cars. , Samuel Kim
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December 28, 2022

Friendly enough. The young man who prepped our car was very courteous and gave us accurate information. The service was timely. In general, however, the Seattle MBZ d More

by ZoltanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to write us a review! Please let us know if there's anything else we can help you with in the future.

December 28, 2022

I appreciate Mercedes trying to navigate through the changes in the last few years. Thanks More

by Kim_solberg1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Report | Print
Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi, Kim! Thank you so much for the 5 star review! We're always here to help. Please let us know if there's anything you need in the future!

December 28, 2022

Prompt service after checking in Detail explanation of service needed Kindness and preciseness all the time More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if the young man who also help me at the check out is Mr. Wossene, I believed so, I rated him, Mark Tower, Mekonnen Wossene
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Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi, Teresa! We're thrilled to hear that our service team at Mercedes-Benz of Portland was able to help you with your vehicle needs in a timely manner. We look forward to seeing you again soon!

December 27, 2022

My car was serviced on time and was washed inside and out! Service personnel were courteous and I was completely satisfied with the work done to my car. Will definitely be back for my next scheduled se More

by MARSHJOS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Dec 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. Our team is happy to have provided you with quality and timely assistance. We look forward to your next maintenance appointment.

December 25, 2022

I had an appointment to change oil and headlight bulb, I like time frame and good customer service. Thanks. More

by RAFAEL877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for stopping by! It was a pleasure assisting you with your recent oil change.

December 22, 2022

They did a fair evaluation of my vehicle. Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of head More

by joe.medium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the review, Joe! We appreciate you for bringing in your vehicle for an evaluation. It was a pleasure assisting you.

December 17, 2022

Very fast and efficient. ..they kept me updated and was easy to work with...my service provider was excellent... More

by FRED.M.AYAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name , Mark Tower
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Portland responded

Hey Fred, thank you for bringing your vehicle to Mercedes-Benz of Portland. Our team is happy to have provided you with fast and efficient service Until your next visit, we wish you happy holidays.

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