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Mercedes-Benz of Portland - Service Center
Portland, OR
1,517 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,517 Reviews of Mercedes-Benz of Portland - Service Center
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Verified Customer
January 13, 2023
Mark Tower is the best! I have been using this dealer since 2006, went through many good associates in this dealership. But nothing like the service Mark have provided I have been using this dealer since 2006, went through many good associates in this dealership. But nothing like the service Mark have provided More
by JOANIEMAR
Employees Worked With
Mark Tower
January 13, 2023
I almost always get terrific service. Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on t Only when they are very busy but someone always keeps track that you have been helped. The efficiency is very good and I always get my car back on time and in great shape. Thank you to all the staff for such good work! More
by KLBAY
Employees Worked With
Other Employees :
Brandon Godbey was one of my earlier service writer and has moved up in the company. Bot when I recently had a tire issue he made sure I got my car in asap and repaired the same day. He has always been highly knowledgeable and the best to work with.
January 12, 2023
They squeezed us in, were very communicative, and took care of the problem. Very satisfied care of the problem. Very satisfied More
by JIMMOORE2
Employees Worked With
Other Employees :
The young woman who makes appointments for service was great!
January 12, 2023
My service person was great as always. Another person kept butting in and saying things that angered me about voiding a car warranty. I’ve been a customer since 1999 and I’ve never been ta Another person kept butting in and saying things that angered me about voiding a car warranty. I’ve been a customer since 1999 and I’ve never been talked to at MB like that More
by Gambinok
Employees Worked With
Mark Tower
January 11, 2023
My phone call for help - your response, “Come on down. We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was a minor problem, but an irritating warning notification properly attended to. Thank you Mark Tower and the service mechanic that fixed it. I drove away thinking, “Now that’s service!” Happy New Year to you all. More
by SLAPIKASM
Employees Worked With
Mark Tower
