Mercedes-Benz of Portland - Service Center

While experience is somewhat limited, have found any/all encounters very positive. Experience thus far limited to small parts purchase and Service. As noted above, extremely pleased with Service and Service encounters very positive. Experience thus far limited to small parts purchase and Service. As noted above, extremely pleased with Service and Service Advisor, Mark Tower. More

Very please with the dealership, enjoyed the gourmet coffee. I'm impressed with the service department, especially Mark and the gentleman at the service counter. coffee. I'm impressed with the service department, especially Mark and the gentleman at the service counter. More

service was good and fast like usual . but they don’t check few things and I think they are the professionals but they don’t check few things and I think they are the professionals More

Good follow up. Knowledge people working in good systems. Good service with technical support and advice. Knowledge people working in good systems. Good service with technical support and advice. More

Car was kept at the shop for a few days so I got an electric loaner with almost empty battery and no home charging kit. Went to public charging station to charge but found out the battery charging spee electric loaner with almost empty battery and no home charging kit. Went to public charging station to charge but found out the battery charging speed was ridiculously slow. Basically cannot go anywhere with that loaner, almost couldn't drive it back to the dealership bc too hard to charge More

It was great My experience is more based on the customer service which is Mekonnen is great at & very friendly service which is Mekonnen is great at & very friendly More

Very friendly and easy. It was very smooth from scheduling an appointment, sign in when arriving at the dealership and getting my service was done in a reasonable time. It was very smooth from scheduling an appointment, sign in when arriving at the dealership and getting my service was done in a reasonable time. More

It was quick and very pleasant. Best experience I had and he was very helpful,fast and nice Best experience I had and he was very helpful,fast and nice More

Easy to work with, friendly staff. Mark Tower is the best advisor out there. He always makes sure I'm taken care of. Mark Tower is the best advisor out there. He always makes sure I'm taken care of. More

The process was easy, quick and efficient I would highly recommend the dealership for any service needs on a vehicle recommend the dealership for any service needs on a vehicle More