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Mercedes-Benz of Portland - Service Center
Portland, OR
1,538 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,538 Reviews of Mercedes-Benz of Portland - Service Center
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May 31, 2025
The overall experience was very good. Nice people. Worked hard to get me taken care of. I would have given a 5 for my overall experience but I was a little disappointed with the after car Nice people. Worked hard to get me taken care of. I would have given a 5 for my overall experience but I was a little disappointed with the after care of my purchase. When there were some things found damaged with the car. More
by gaffleyland
Verified CustomerEmployees Worked With
Michael, Jonte, Mo
May 30, 2025
I never had a problem with service this is 3rd Mercedes I think my only issue would selling service not needed think my only issue would selling service not needed More
by FRANK.LESICK
Employees Worked With
May 26, 2025
My service agent Rebecca was so welcoming and kind, answered all my questions, and took care of me promptly. Thank you ! answered all my questions, and took care of me promptly. Thank you ! More
by JASMINECALHOUN
Employees Worked With
Other Employees :
Rebecca was my service agent but Mo is also very kind
May 21, 2025
Barbara is the worst. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. More
by DNG2
May 15, 2025
Dropped my car off to be inspected for a noise that was coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. More
by balsa84fabric
Employees Worked With
May 13, 2025
I would never! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! More
by bgood4040
Employees Worked With
Rebecca
May 12, 2025
Intake was ok, they didn't have my reservation because it was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he wa was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he was incorrect in something he told me and call me back the next day. No returned call yet. More
by KevinCCornelius
May 06, 2025
The Service staff was courteous and polite. Maintenance and service went well, and the car was returned nicely cleaned up inside and out. The waiting area does not compare well with other simil Maintenance and service went well, and the car was returned nicely cleaned up inside and out. The waiting area does not compare well with other similar vehicle sales and service stores. All in all the experience and opwas a good one. More
by plchurchill
Employees Worked With
May 04, 2025
When I bring my vehicle in I get prompt service and care with making sure it is in great condition. Maurice ensures I am aware of any issues and helps me understand what is needed. with making sure it is in great condition. Maurice ensures I am aware of any issues and helps me understand what is needed. More
by Erica H
Employees Worked With
Maurice McQueen
